Administrative Assistant (Houston County)

State of Georgia; United States; On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Health insurance

13 paid holidays

Vacation and sick leave

Retirement plan (ERS GSEPS)

Paid parental leave

Dental, vision, long-term care, and生命

Job summary

The State of Georgia seeks an Administrative Assistant (Houston County) within the County Public Health agency. You will perform clerical and administrative support, serve as the first point of contact for the public, handle data entry, record maintenance, and assist with billing functions.

Join a team dedicated to protecting lives and promoting healthy lifestyles across Georgia, with a comprehensive benefits package and opportunities for professional growth.

Qualifications

• High School diploma or GED with two years of related experience.
• Proficient in core Microsoft Office Suite applications.
• Advanced knowledge of Excel.
• Experience using the Digital Health Department (DHD) platform.

Responsibilities

• Serve as the primary point of contact for Environmental Health customers in person, by phone, and via electronic communications.
• Explain application requirements, fees, scheduling, and administrative procedures.
• Collect payments for permits, applications, inspections, and other Environmental Health services.
• Issue receipts, records transactions, and maintain financial documentation.
• Receive and document public complaints and route to the appropriate specialist.
• Research property information using GIS maps, parcel searches, tax records, and other databases.
• Enter application information into electronic systems and maintain permit files.
• Maintain accurate records in databases and shared drives.
• Prepare inspection packets, property histories, and permit records.
• Communicate professionally with customers, contractors, and agencies.
• Assist with administrative coordination during emergencies and severe weather.

Education

High School diploma or GED

Tools

Microsoft Office Suite

Excel

DHD platform

Job description

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title: Administrative Assistant (Houston County)
Agency: County Public Health
Job Requisition ID: JR0000005191
Shift: Day (United States of America)
Compensation Details: $38,897.56

Job Description

The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.

What we offer. As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact. No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:

• Make a Professional Impact - Build your career where it matters and protect lives in the community where you live, work, and play
• Enjoy Workplace Flexibility - Experience flexibility in how you work so you can be your best self for you and Georgia Residents
• Work with a Dynamic and Diverse Team - Collaborative and inclusive way of working where employees share ideas and leverage collective strengths
• Achieve Career Longevity - Countless opportunities for continuous learning/development that support a long-term career
• Take Part in a Hands-on Working Culture - Unique culture of active engagement and problem-solving, no matter your role
• Feel Pride in Where you Work - Be part of making an impact in public health alongside dedicated people just like you

Job Responsibilities

The Administrative Assistant performs a wide range of clerical and administrative support functions, which include serving as the primary point of contact for the public for inquiries by phone and in-person, data entry, record maintenance, document preparation and assisting with billing functions.

• Serves as the primary point of contact for Environmental Health customers in person, by phone, and through electronic communications.
• Explains application requirements, fees, inspection scheduling, administrative procedures, and available services.
• Collects payments for permits, applications, inspections, and other authorized Environmental Health services.
• Issues receipts, records transactions, and maintains accurate financial documentation.
• Receives and documents public complaints regarding potential Environmental Health concerns.
• Routes complaints to the appropriate Environmental Health Specialist or supervisor for review and follow-up.
• Research property information using GIS maps, parcel searches, tax records, and other authorized databases.
• Locates and verifies historical permits, septic system records, inspection reports, and property documents.
• Receives permit applications and checks for required forms, signatures, payments, and supporting documents.
• Enters application information into electronic systems and maintains organized permit files.
• Maintains accurate records in databases, shared drives, electronic permitting systems, and paper files.
• Scans, indexes, retrieves, and files documents according to established records management procedures.
• Provides clerical and administrative support to Environmental Health Specialists conducting inspections and investigations.
• Prepares inspection packets, property histories, maps, permit records, and other requested documentation.
• Communicates professionally with customers, contractors, County departments, State agencies, and other partners.
• Refers technical questions, disputes, and complex concerns to the appropriate specialist or supervisor.
• Assists with administrative coordination during severe weather, boil water advisories, and public health emergencies.
• Help organize incoming calls, complaints, and service requests to support emergency response activities.
• Perform additional duties as assigned.
• Responsibilities and essential functions may change to meet organizational needs.

Minimum Qualifications

• High School diploma or GED and two (2) years of job-related experience.

Preferred Qualifications

• Proficient in the core applications of Microsoft Office Suite
• Advanced knowledge of Excel
• Experience using the Digital Health Department (DHD) platform

Additional Information

The DPH Commissioner and agency leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being. The use of physical activity breaks during the workday is authorized to support this philosophy and help employees meet their wellness goals. A maximum of 30 minutes of physical activity may be allocated per workday, typically in the form of two 15-minute breaks or one 30-minute break. State of Georgia employees are subject to the rules of the State Personnel Board regarding salary. DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) as valid. DPH will contact educational institutions to verify degrees, diplomas, licensures, and other relevant credentials. The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check. Relocation assistance is not provided. In the event of an identified emergency, you may be required, as a term and condition of DPH employment, to assist in meeting the emergency responsibilities of the department. DPH is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request a reasonable accommodation for the application or interview process, email [e-mail].

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not receive an interview. DPH will contact selected applicants to proceed with the application process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.

Benefits

• Standard Benefits for Full-Time Salaried Employees In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan (ERS GSEPS), deferred compensation, 13 paid holidays, vacation and sick leave, paid parental leave, dental, vision, long-term care, and life insurance.
• Standard Benefits for Part-Time Employees Part-time employees are eligible to participate in the Georgia Defined Contribution Plan and receive paid parental leave.

Equal Employment Opportunity

Equal Employment Opportunity Employer The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employers in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.