Administrative Assistant-Front Office

Equity LifeStyle Properties, Inc.; Tracy (CA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) employer match

Paid vacations, holidays, sick time

Job summary

Equity Lifestyle Properties, Inc. is seeking an Administrative Assistant-Front Office in Plant City, FL. The role supports community operations, delivers exceptional service to customers and residents, and works closely with sales and operations teams.

The position involves greeting guests, processing transactions, maintaining records, and coordinating marketing materials, with strong emphasis on communication, organization, and teamwork. Weekend availability is required.

Qualifications

• Strong customer service skills and dedication to residents and customers.
• Excellent written and verbal communication when interacting with teams and customers.
• Positive, self-motivated, and deadline-driven with a professional demeanor.
• Strong math skills for calculations related to discounts, taxes, and plans.
• Ability to work in a fast-paced, team-centered environment.
• Must be able to work weekends on a regular basis.
• Detail-oriented with ability to follow policies and procedures.
• Enjoy collaborating and taking direction from management.
• Committed to self-development in sales, marketing, and tech.
• Proficient in Microsoft Office (Outlook and Excel).
• Valid driver’s license and clean driving record.

Responsibilities

• Greet customers and residents professionally and friendly.
• Process and close homes per company plans and guidelines.
• Apply selling philosophy and use company tools for sales and organization.
• Maintain records of all communication with customers.
• Track daily customer traffic and send thank-you notes with follow-up.
• Perform administrative tasks accurately and timely.
• Create sales agreements, calculate sales tax, and run credit checks.
• Maintain inventory software for homes in the community.
• Photograph and video homes for marketing sources.
• Attend rally meetings to review sales and marketing strategies.
• Communicate openly with community and regional teams.
• Audit marketing materials and maintain digital sources.
• Maintain list of current available homes daily and track arrivals.
• Organize files and order office supplies.
• Research and implement company-sponsored activities.
• Attend training programs and seminars as required.
• Deliver communications to customers as needed.
• Performs other duties as assigned by manager.

Skills

Customer service

Interpersonal skills

Written communication

Verbal communication

Professional attitude

Mathematical skills

Team player

Time management

Attention to details

Microsoft Office

Outlook

Excel

Driver’s license

Tools

Microsoft Office

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Administrative Assistant-Front Office in Plant City, Florida.

What you’ll do:

The Administrative Assistant supports the efforts of the community and provides exceptional service to our customers and residents. Our team is highly collaborative and works together towards a common goal.

Your job will include:

• Greeting customers and residents in a professional and friendly manner.

• Processing and closing homes in accordance with company business plans.

• Adhering to the company’s selling philosophy when serving our customers while utilizing all selling and organizational tools provided.

• Providing timely and consistent follow-through with current customers from initial contact to after closing. Records must be maintained of all communication.

• Monitoring and recording daily customer traffic utilizing company designated tracking tools and sending “Thank You” notes to all potential customers along with continued follow up.

• Accomplishing required administrative tasks accurately, expertly, and in a timely manner, while handling priorities.

• Creating sales agreements which may include calculation of sales tax and monthly payment plans as well as running credit checks.

• Maintaining and regularly monitoring the company’s internal inventory software program to ensure all available and sold homes in the community are accurate.

• Taking photographs and videos of homes for use in various marketing sources.

• Attending regular rally meetings to review sales and marketing strategies.

• Maintaining open communications with all community and regional team members.

• Auditing all marketing materials and maintaining digital marketing sources.

• Maintaining a list of current available homes daily including tracking new home arrivals.

• Organizing and maintaining files and ordering office supplies.

• Researching and implementing company sponsored activities.

• Attending and participating in training programs and seminars as required.

• Delivering various communications to customers or residents, as needed.

• Performing other duties as assigned by manager.

Experience & skills you need:

• Strong customer service skills.

• Strong interpersonal, written, and verbal communication skills when interacting with potential customers, sales leadership, and the operations team.

• Positive attitude, self-motivated, resourceful, professional, and capable of achieving deadlines and goals.

• Strong math skills and the ability to calculate figures and amounts such as discounts, interest, and commissions.

• Ability to work in a fast paced and team-centered environment.

• Ability to work weekends on a regular basis.

• Ability to problem solve and be detail oriented.

• Understand and follow company established policies and procedures.

• Enjoy collaborating, being a team player with a strong work ethic, accepting constructive feedback, and following directions from a manager.

• Committed to self-development of sales, marketing, and technological advancements.

• Ability to use the Microsoft Office suite of products including Outlook and Excel.

• You have a valid driver’s license and a clean driving record. This is required.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.