Administrative Assistant/Dispatcher-Plumbing Industry

Britton WaterWorks Plumbing, LLC; Missouri City (TX); On-site; USD 59,000 - 99,000; Full time

Job summary

An established industry player is seeking a dedicated Administrative Assistant to support daily operations. This full-time role requires a high-energy individual with excellent organizational skills and attention to detail. You'll manage customer communications, dispatch work orders, and handle invoicing in a fast-paced environment. If you thrive in a dynamic setting and possess strong customer service skills, this opportunity offers a chance to grow within a family-owned business that values its team members. Join a supportive environment where your contributions will make a significant impact.

Qualifications

• 3+ years of administrative experience, preferably in a service industry.
• Proficient in modern technology and dispatching software.

Responsibilities

• Answer inbound calls and schedule customers using dispatching software.
• Dispatch plumbing-related work orders based on urgency.

Skills

Organizational Skills

Customer Service Skills

Attention to Detail

Bilingual (English/Spanish)

Education

High School Diploma

Tools

HouseCall Pro

Service Titan

Jobber

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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Britton Waterworks Plumbing, LLC. is a family-owned plumbing company located in the Missouri City area. We are currently seeking an outstanding individual who will take pride in being part of a team & work to support the daily operations of the office.

The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail, and the ability to communicate effectively in both written and verbal communications.

RESPONSIBILITIES: (In-Person Position)

• Answer inbound calls and schedule customers using established dispatching software
• Dispatching plumbing-related work orders based on urgency
• Routing calls to employees
• Able to work in a fast-paced environment
• Invoice customers
• Light A/R & A/P
• Data Entry

QUALIFICATIONS:

• High School Diploma
• MUST be able to communicate clearly and effectively
• MUST have a minimum of 3+ years of administrative experience; dispatching in a construction environment/service industry a PLUS
• Available to work Monday-Friday 8 am - 5 PM and alternating Saturdays
• Proficient in utilizing modern technology; for example HouseCall Pro, Service Titan, Jobber, etc.
• Strong attention to detail is a MUST
• High-level organization & time management skills - is a MUST
• Excellent customer service skills
• Proficient typing skills - minimum of 30 wpm
• Proficient in Microsoft Word, Excel & Outlook
• Bilingual English/Spanish a PLUS

Hourly rate - depends on experience

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Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Internet Publishing

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