Administrative Assistant, Dialysis

FutureCare; Clinton, Northern (MD, KY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Salary

Excellent Benefits Package

401K Plan

Job summary

FutureCare in Baltimore is seeking an Administrative Assistant to support our Dialysis team. You will handle clerical tasks, answer calls, greet visitors, and manage patient charts with care.

Reporting to the Dialysis Nurse Manager, you will contribute to a positive culture, support monthly billing, inventory, and communications across the center. The role offers a competitive salary and excellent benefits package.

Qualifications

• High School Diploma or equivalent.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).
• Previous clerical and customer service experience.
• Excellent phone etiquette.
• Strong written and verbal communication skills.
• Good organizational and prioritization abilities.
• Ability to multitask and handle confidential information.
• Professional demeanor with neat appearance.

Responsibilities

• Answer all incoming calls courteously and identify self and center.
• Greet visitors and maintain the visitor's sign-in log.
• Order supplies and assist with monthly inventory.
• Process facility billing statements.
• Prepare patient charts and obtain consent for admissions.
• Perform clerical tasks such as letters, reports, and forms.

Skills

Excellent phone etiquette

Strong written and verbal коммуникаати

Good organizational/prioritization

Ability to multitask

Discretion with confidential info

Interpersonal communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Overview

At FutureCare our Administrative Assistants are solid contributors to the daily operation of our Dialysis team. They are skilled in handling clerical and administrative tasks, can multitask, and manage their time effectively. Reporting to the Dialysis Nurse Manager, the ideal candidate we seek will promote an organized and positive culture while focusing on delivering the highest standards of excellence in service.

Proud to be the only healthcare company in Baltimore to be named a “Top Workplace” for 14 years in a row and recognized in US Newsweek as “Best Nursing Homes”, FutureCare stands out as a leader in managing health care across a continuum of care. We are known for recognizing hard work and dedication and reward our team members for their compassion and care. We also offer a Competitive Salary, Excellent Benefits Package, Flex/Advance Pay, Paid Time Off, Tuition Reimbursement, Career Growth Ladder, Employee Referral Bonus Program, Employee Assistance, and matching 401K Plan.

Salary Disclosure Statement

The salary mentioned above reflects the potential base pay range for this role. Bonuses or other incentives (if applicable) are offered separately and paid pursuant to the relevant program schedule. All employment offers will consider such factors as overall experience, job-related qualifications, location, certifications/training, etc.

Responsibilities

• Answer all incoming calls in a courteous manner, identifying self and Dialysis center
• Greet visitors and maintain the visitor's sign in log
• Order supplies and assists in preparing monthly inventory supplies
• Assist with sorting mail and the monthly mailing of resident invoices
• Process facility billing statements
• Package and ship out brochures, materials & supplies when needed
• Perform clerical tasks as identified including letters, reports, forms, and other correspondence
• Prepare patient charts and obtains consent for all new admissions
• Abide by the standards identified in FutureCare’s Statement of Corporate Ethics and the Corporate Compliance

Qualifications

• High School Diploma or equivalent
• Proficient with Microsoft Office (Word, Excel, PowerPoint)
• Previous clerical and customer service experience
• Excellent phone etiquette
• Strong written and verbal communication skills
• Good organizational/prioritization skills
• Ability to handle multiple tasks simultaneously
• Ability to use discretion in handling confidential information
• Ability to interact with others in a considerate, helpful, courteous manner
• Demonstrate effective interpersonal communication with all facility staff, residents and visiting family members
• Must be professional and present neat appearance in appropriate dress and identification at all times

Equal Opportunity Employer

FutureCare has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, pregnancy, age, religion, national origin, citizenship, marital status, sexual orientation, gender identity, gender expression, physical or mental disability, military or veteran status, or any other characteristic protected by law. We actively promote equality of opportunity for all and welcome all applications.