Administrative Assistant/Customer Service Specialist

ZipRecruiter; Clifton Heights (Delaware County); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company is seeking a professional administrator to support sales staff and enhance customer relations. The ideal candidate will handle administrative tasks, ensure smooth order processes, and provide excellent customer service. Strong organizational skills and proficiency in Microsoft Office, especially Excel, are essential. Benefits include healthcare options and paid time off.

Benefits

Healthcare benefits

Simple IRA with a match

Paid time off

Qualifications

• Previous office experience is required.
• Efficiency with technology and multitasking ability is essential.

Responsibilities

• Assist management and salespeople with various administrative tasks.
• Act as a liaison between sales staff and customers.
• Troubleshoot customer service issues.

Skills

Organizational Skills

Customer Service

Attention to Detail

Tools

Microsoft Office

Google Suite

Job description

Job DescriptionJob DescriptionDescription:

American Marketing seeks a professional administrator to act as a liaison between sales staff and customers. The right candidate will assist management and salespeople with various administrative tasks, including:

• researching products;
• inputting quotes/orders;
• overseeing the order process;
• entering payments;
• answering phones;
• receiving customers; and
• troubleshooting customer service issues.

Previous office experience is required. Must have strong organizational and customer service skills. Efficiency with technology and multitasking ability is essential. Expertise is Microsoft Office, especially Excel, is needed. Past experience and knowledge of the Ad Specialty Industry is a plus. The right candidate will have a positive and friendly demeanor, be a team player, take initiative and ownership over tasks required of them, and be determined to accomplish all projects and resolve day-to-day issues with minimal direction. Option to enroll in healthcare benefits. Simple IRA with a match. Paid time off. Hours are 8:30 to 5:15, Monday through Friday.

Requirements:

Organizational Skills

Attention to Detail

Customer Service

Microsoft Office, especially Microsoft Excel

Knowledge of Google Suite