Administrative Assistant - Boulder Clinic

Denver Recovery Group, LLC; Boulder (CO); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Retirement fund

Accrued sick time

Health insurance

Accrued PTO

11 Paid Holidays/yr

Job summary

Denver Recovery Group, LLC seeks a full-time intake/front desk coordinator for its Boulder clinic. The role handles phones, patient check-in, intake procedures, and basic front-office duties in a fast-paced medical setting.

The position requires strong communication, teamwork, and reliability, with a focus on compassionate patient interaction and confidentiality. A pre-employment drug test is required after a conditional offer.

Qualifications

• Proven ability to work in a team environment.
• Strong communication skills.
• Organized and reliable.

Responsibilities

• Answer phones, forward calls, and take messages for staff.
• Inform on intake and transfer procedures and assist with inquiries.
• Check in patients and collect patient fees as needed.
• Enter/discharge patients through Central Registry and monitor doctor schedules.
• Ensure confidentiality of patient data and maintain professional boundaries.
• Verify Medicaid eligibility monthly and upload verifications.

Skills

Teamwork

Communication

Organized

Willingness to help others

Job description

This position is for our Boulder Clinic location: 5330 Manhattan Circle, Boulder

Job Type: Full-time

Shift: Monday - Friday 11:30 am to 8:00 pm

Saturday Rotation 6:00 am to 10:30 am starting pay $19.29/hr. raise at successful completion of 90-day probationary period

Job duties and responsibilities include but are not limited to:

• Answering phones, forwarding calls to appropriate staff, and taking messages as needed.
• Responding to phone and in-person inquiries about intake and transfer procedures.
• Distributing office correspondence/faxes to the appropriate staff.
• Checking in patients
• Collecting patient fees,
• Entering/discharging patients through Central Registry
• Facilitating the intake process
• Monitoring the doctor's schedule and advising the Medical Director when patients are ready for an appointment.
• Maintaining appropriate boundaries in all contact with patients.
• Maintaining confidentiality of sensitive data and patient identities.
• Checking Medicaid eligibility monthly and uploading verification into Methasoft.
• Performing other duties as assigned.
• Occasionally involving light work: exerting up to 20 pounds of force and/or lifting up to 20 pounds.
• At least one year of recovery from substance abuse is preferred.

We Are Looking For Someone Who

• Works well in a team environment.
• Has strong communication skills.
• Is organized and reliable.
• Has a desire to help others.

Benefits

• Retirement fund
• Accrued sick time
• Health insurance
• Accrued Paid time off (PTO)
• 11 Paid Holidays/yr

A drug test will be required as part of the pre-employment screening process after a conditional offer of employment has been made to the final candidate for this position. Employment offers are contingent upon satisfactory completion of the required screening. Denver Recovery Group reserves the right to rescind an employment offer if a candidate does not successfully complete or pass any required pre-employment screening.

The above statements are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of team members so classified. All team members may be required to perform duties outside of their normal responsibilities from time to time, as needed.

This is a "Fair Chance" job (the employer follows Fair Chance hiring practices when performing background checks).

Denver Recovery Group is an equal opportunity employer that considers all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.