Administrative Assistant - Boulder

Denver Recovery Group, LLC; Boulder (CO); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Retirement fund

Health insurance

PTO — accrued

Sick time

11 paid holidays

Job summary

Denver Recovery Group in Boulder, CO is hiring a full-time Administrative Assistant to support daily clinic operations. The role emphasizes accuracy, confidentiality, and teamwork, handling EMR, billing systems, and Google Workspace. Responsibilities include patient intake, payments, and interdepartmental communication.

The position requires a detail-oriented, compassionate professional with solid clerical skills, able to deliver high-quality administrative support in a busy outpatient setting.

Qualifications

• Experience with EMR and medical billing systems.
• Commitment to confidentiality and professional boundaries.
• Strong verbal and written communication skills.

Responsibilities

• Answering and routing phone calls professionally.
• Routing inquiries regarding intake and transfer procedures.
• Facilitating patient intake and check-in processes.
• Collecting patient fees and entering transactions into Methasoft.
• Maintaining confidentiality of sensitive data and patient identities.
• Despatching medications to patients per clinic policies.
• Maintaining inventory and restocking clinic areas.
• Performing general administrative support tasks and filing.

Skills

Detail-oriented

Compassionate

Professionalism

Discretion

Tools

EMR

Central Registry

Medical Billing

Google Workspace

Job description

This position is for our Boulder Clinic location: 5330 Manhattan Cir Ste H

Boulder

Job Type: Full-time

Shift: Monday - Friday 6:00 am to 2:30 pm Saturday rotation 7am - 9:00 am

Starting pay $19.29/hr. raise at successful completion of 90-day probationary period.

Denver Recovery Group (DRG) is seeking a detail-oriented and compassionate Administrative Assistant to support the daily operations of a busy outpatient treatment clinic. This is a computer-focused position that plays a critical role in patient experience, clinic efficiency, and compliance. The ideal candidate demonstrates professionalism, strong technical skills, discretion, and a commitment to helping others.

This role requires proficiency across multiple databases, including Electronic Medical Records (EMR), Central Registry, and Medical Billing systems, as well as intermediate to expert knowledge of Google Workspace. Accuracy, confidentiality, customer service, and teamwork are essential to success in this position.

DRG employees are classified as essential personnel and must have reliable personal transportation.

Position Overview

Responsibilities Include, But Are Not Limited To

• Answering and routing phone calls professionally
• Responding to phone and in-person inquiries regarding intake and transfer procedures
• Ensuring effective communication among clinic departments
• Checking in patients and facilitating the patient intake process
• Collecting patient fees and accurately entering transactions into Methasoft
• Maintaining appropriate professional boundaries with all patients
• Protecting confidentiality of sensitive data and patient identities
• Delivering medication to patients unable to access the clinic in person, in accordance with clinic policies and procedures
• Ensuring a safe environment for both employees and patients
• Maintaining adequate inventory of supplies and equipment
• Daily restocking of clinic areas
• Maintaining office equipment and scheduling repairs as needed
• Designing, organizing, and maintaining up-to-date filing systems
• Making copies and performing general administrative support tasks
• Participating in management-led meetings related to policies and strategic development
• Staying current on industry standards through continuing education, workshops, and front-office best practices
• Performing other duties as assigned

Physical Requirements

Occasional light physical work, including exerting or lifting up to 20 pounds

Preferred Qualifications

• At least one year of recovery from substance use is preferred
• Experience working in healthcare, behavioral health, or substance use treatment settings is a plus

We Are Looking For Someone Who

• Works well in a team-oriented environment
• Has strong verbal and written communication skills
• Is organized, reliable, and detail-oriented

Demonstrates professionalism and empathy

Has a genuine desire to help others

Benefits

Retirement fund

Health insurance

Accrued paid time off (PTO)

Accrued sick time

11 paid holidays per year

___________

A drug test will be required as part of the pre-employment screening process after a conditional offer of employment has been made to the final candidate for this position. Employment offers are contingent upon satisfactory completion of the required screening. Denver Recovery Group reserves the right to rescind an employment offer if a candidate does not successfully complete or pass any required pre-employment screening.

___________

The above statements are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of team members so classified. All team members may be required to perform duties outside of their normal responsibilities from time to time, as needed.

This is a "Fair Chance" job (the employer follows Fair Chance hiring practices when performing background checks).

Denver Recovery Group is an equal opportunity employer that considers all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.