Administrative Assistant (Bilingual)

NEO Surgical Group; Kissimmee (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

NEO Surgical Group is seeking a highly organized Office Manager to oversee daily office operations and support a fast-paced healthcare environment. This role emphasizes administrative leadership across multiple departments and requires bilingual English/Spanish communication.

The ideal candidate will manage schedules, onboarding, regulatory documentation, and AHCA compliance while maintaining confidentiality and professional standards. Background screening is required prior to employment.

Qualifications

• Bilingual in English and Spanish is required.
• Minimum of 2 years of administrative or office management experience.
• Strong organizational, multitasking, and time-management skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Ability to work independently while handling multiple responsibilities.
• High level of professionalism, discretion, and attention to detail.
• Strong problem-solving and decision-making skills.

Responsibilities

• Oversee daily office operations and administrative functions.
• Manage office workflows to ensure efficiency, productivity, and organization.
• Answer incoming phone calls and respond to emails professionally and promptly.
• Coordinate employee schedules, meetings, training sessions, and internal communications.
• Maintain employee files, company records, and regulatory documentation.
• Assist with onboarding, orientation, and new hire paperwork.
• Support Human Resources and leadership with administrative and operational tasks.
• Prepare reports, spreadsheets, correspondence, and other business documents.
• Order, monitor, and manage office supplies and inventory.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Monitor and maintain AHCA compliance records and documentation.
• Assist with audits, credentialing, licensing, accreditation, and regulatory reporting.
• Maintain confidentiality of employee, patient, and company information.
• Support special projects, process improvements, and company initiatives.
• Develop and maintain organized filing systems and operational procedures.
• Serve as a liaison between management and staff to promote effective communication.
• Track deadlines and ensure timely completion of administrative and compliance-related tasks.

Skills

Bilingual EN/ES

Admin experience 2+ yrs

Organizational skills

Verbal & written comms

MS Office

Independent worker

Tools

Microsoft Teams

Job description

NEO Surgical Group is seeking a highly organized, motivated, and professional Office Manager to oversee daily office operations and support a fast-paced healthcare environment. This role is essential in maintaining an efficient, productive, and compliant workplace while providing administrative leadership and support across multiple departments.

The ideal candidate is proactive, detail-oriented, bilingual in English and Spanish, and capable of managing multiple priorities while maintaining a high level of professionalism and confidentiality.

Key Responsibilities

• Oversee daily office operations and administrative functions.
• Manage office workflows to ensure efficiency, productivity, and organization.
• Answer incoming phone calls and respond to emails professionally and promptly.
• Coordinate employee schedules, meetings, training sessions, and internal communications.
• Maintain employee files, company records, and regulatory documentation.
• Assist with onboarding, orientation, and new hire paperwork.
• Support Human Resources and leadership with administrative and operational tasks.
• Prepare reports, spreadsheets, correspondence, and other business documents.
• Order, monitor, and manage office supplies and inventory.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Monitor and maintain AHCA compliance records and documentation.
• Assist with audits, credentialing, licensing, accreditation, and regulatory reporting.
• Maintain confidentiality of employee, patient, and company information.
• Support special projects, process improvements, and company initiatives.
• Develop and maintain organized filing systems and operational procedures.
• Serve as a liaison between management and staff to promote effective communication.
• Track deadlines and ensure timely completion of administrative and compliance-related tasks.

Qualifications

Required

• Bilingual in English and Spanish (required).
• Minimum of 2 years of administrative or office management experience.
• Strong organizational, multitasking, and time-management skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
• Ability to work independently while managing multiple responsibilities.
• High level of professionalism, discretion, and attention to detail.
• Strong problem-solving and decision-making skills.

Preferred

• Experience in a healthcare, medical office, or multi-location organization.
• Knowledge of AHCA regulations and healthcare compliance.
• Experience with electronic medical records (EMR) systems.
• Experience supporting Human Resources functions, onboarding, and employee documentation.
• Familiarity with credentialing, licensing, and regulatory reporting processes.

What We're Looking For

We are looking for a proactive leader who takes ownership of office operations, supports organizational goals, and helps create an efficient and positive work environment. The ideal candidate thrives in a fast-paced setting, demonstrates strong judgment, and can effectively support both leadership and staff while maintaining compliance and operational excellence.

Employment for this position is contingent upon successful completion of a background screening. All offers of employment are conditional until the background check process has been completed and cleared.

Please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website.

https://info.flclearinghouse.com