Administrative Assistant (Barber and Cosmetology)

State of South Carolina; South Carolina; On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading state department responsible for maintaining safe working conditions by overseeing Barber and Cosmetology licensing in South Carolina. This role encompasses processing applications, customer service, and administrative duties, aiming to support and enhance the agency's mission effectively. Enjoy a robust benefits package, including health insurance, leave, and retirement plans.

Benefits

Health, dental, vision insurance

15 days annual leave

15 days sick leave

13 paid holidays

Paid Parental Leave

Qualifications

• High school diploma with relevant work experience; bachelor's may substitute.
• Strong customer service skills and effective communication needed.
• Knowledge of office management principles preferred.

Responsibilities

• Process applications for the Barber and Cosmetology Boards.
• Review and verify documents for licensure requirements.
• Respond to customer inquiries regarding applications and licensing.

Skills

Customer Service

Office Management

Communication

Judgment and Discretion

Education

High School Diploma

Bachelor's Degree

Tools

Microsoft Office

Job description

Come join our team at the Department of Labor, Licensing and Regulation (LLR) where you will experience work-life balance, great benefits, and an exciting career that supports the Agency’s mission to make South Carolina a safe place to work and live.

Responsibilities

• You will process initial, renewal, endorsement, reexamination, reinstatement, and other applications for the Barber and Cosmetology Boards (via paper and online) utilizing applicable databases and software and according to policies and procedures.
• You will review and evaluate documents and ensure all necessary requirements for licensure are completed.
• You will assemble, prepare, and scan documents into the system and maintain the applicable database with accurate information and records.
• You will respond to customer inquiries received by telephone, fax, e-mails, and other methods (including walk-ins) providing timely and accurate responses to the Barbers and Cosmetology application and licensing processes.
• You will perform a variety of other administrative, technical, and/or clerical duties to support the processes and functions of the Barber and Cosmetology programs such as preparing letters, processing finance requests, retention schedules, online verifications, and continuing education audits.

Minimum Qualifications

• A high school diploma and work experience that is directly related to the area of employment. A bachelor’s degree may be substituted for the related work experience.

Preferred Qualifications

• Knowledge of principles and practices of office management and general administrative functions.
• Ability to communicate effectively both verbally and in writing.
• Strong customer service skills.
• Considerable skill in the use of office equipment, computers, and Microsoft products.
• Ability to exercise judgment and discretion in interpreting and applying relevant laws, regulations, policies, and procedures.
• Ability to understand and follow routine and complex instructions.

Other Requirements

• Position works in an office environment with extended periods of sitting and standing.
• May require occasional work outside of normal office hours.
• May be required to lift, carry, move and/or position objects weighing up to 25 lbs.
• Daily filing, data entry, telephone and computer use.

Benefits Offered

The South Carolina Department of Labor, Licensing and Regulation offers an exceptional benefits package for FTE positions that includes:

• Health, dental, vision,long term disability, and life insurance for employee, spouse, and children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs