Administrative Assistant at Inland

Macerich Management Company; San Bernardino (CA); Hybrid; USD 34,000 - 44,000; Full time

Benefits offered by this job

401(k) match

Stock purchase plan

Paid time off

Paid holidays

Sick time

Volunteer hours

Employee Assistance Program

Wellness program

Job summary

Macerich Management Company is seeking an Administrative Assistant to provide comprehensive administrative and marketing support to property management and mall operations. The role requires strong organization, excellent communication, and proficiency in Microsoft Office and Yardi.

You will manage tenant/vendor databases, assist with lease documentation, and support marketing initiatives. The position emphasizes in-person office work with occasional Remote Fridays, offering robust benefits and

Qualifications

• At least 2–4 years of administrative experience with a high school diploma or equivalent.
• Ability to obtain Notary within the first 60 days.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong organizational, time-management and detail-oriented skills.

Responsibilities

• Provide comprehensive administrative support for property management and mall departments, including mail distribution, document preparation, file maintenance, expense reporting, and meeting coordination.
• Maintain and update databases for tenants and vendors; oversee property programs such as storage and trash management.
• Prepare and process leasing documentation including deal sheets, RLAs, advertising agreements, and retailer communications.
• Generate reports and track data using Yardi and other systems to support teams.
• Support marketing by managing website content, social media posts, e-blasts, event setup and retailer outreach; assist with tracking and inventory.
• Coordinate and execute on-site events and programs, including community room scheduling and photography for marketing.

Skills

Administrative experience

Microsoft Office

Yardi

Communication skills

Customer service mindset

Education

High school diploma

Notary certification

Tools

Yardi software

Microsoft Office Suite

Job description

Great people make great properties. As an owner, operator and developer of thriving retail centers in the nation’s top markets, Macerich offers opportunities to work, grow and develop your unique talents.

About the Role:

The Administrative Assistant provides comprehensive administrative and marketing support to property management and mall operations. Key responsibilities include managing tenant and vendor databases, coordinating reports and lease documentation, supporting marketing initiatives, and assisting with event planning and communication. The ideal candidate brings strong organizational skills, excellent communication, proficiency in Microsoft Office and Yardi, and a customer-focused mindset.

The successful candidate must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

What You Will Do:

• Provide comprehensive administrative support for property management and mall departments, including mail distribution, document preparation, file maintenance, expense reporting, and meeting coordination.
• Maintain and update key databases for tenants, vendors, insurance, and emergency contacts; oversee property programs such as storage and trash management.
• Prepare and process leasing and business development documentation, including deal sheets, RLAs, advertising agreements, and retailer communications.
• Generate reports and track data using Yardi and other systems to support property and business development teams.
• Support marketing initiatives by managing website content, social media posts, e-blasts, event setup, and retailer outreach; assist with tracking, reporting, and inventory.
• Coordinate and execute on-site events and programs, including community room scheduling, corporate sweepstakes, employee appreciation activities, and photography for marketing purposes.

The Employer retains the right to change or assign other duties to this position.

What You Bring:

• 2-4 years of administrative experience with a high school diploma or equivalent
• Ability to obtain your Notary within the first 60 days
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Strong organizational, time management, and attention to detail skills
• Excellent written and verbal communication with a customer service mindset
• Experience with property management software (e.g., Yardi) and basic marketing tools
• Best-in-class benefits with affordable employee contribution levels
• Paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually
• 401(k) match with immediate vesting
• Ability to purchase company stock at a 15% discount
• 24 paid volunteer hours and employer charitable match
• Employee Assistance Program
• Comprehensive wellness program including Calm Health and ClassPass memberships

At Macerich, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. To that end, we do believe in a healthy work/life balance and are proud to offer Remote Fridays for our Corporate offices and Field Fridays for our Retail Properties.

The compensation for this position is determined based on several factors, including the candidate's experience, qualifications, and the specific requirements of the role. Final salary offers will be discussed during the interview process and will reflect the candidate's skills and the company's compensation structure.

The range for this role is $25.80 - $31.88 an hour.

Who We Are:

Macerich is one of the country's leading owners, operators, and developers of major retail real estate (NYSE:MAC). Our high-quality retail properties in many of the most affluent and densely populated U.S. markets set Macerich apart. By bringing communities together, we create long-term value for our shareholders, partners and customers. As we work together to achieve our mission, our shared values drive our progress: Excellence, Relationships, Optimism, Integrity, Empowerment and Fun.

Macerich is an Equal Opportunity Employer committed to employing a diverse workforce. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.