Administrative Assistant, ACT

Thresholds; Chicago (IL); On-site; USD 41,000 - 51,000; Full time

Job summary

A leading community mental health organization in Chicago seeks an Administrative Assistant to support the ACT Team. The role includes scheduling, filing, and clerical duties, ensuring efficient operations. Ideal candidates will have a high school diploma, relevant experience, and a passion for helping others in a mission-driven environment.

Benefits

Generous PTO

Dental and vision insurance

403(b) retirement plan with employer match

Employee assistance program (EAP)

Mileage reimbursement

Public service loan forgiveness

Cell phone reimbursement up to $50/month

Qualifications

• High School diploma or GED required.
• Associates Degree preferred.
• 3+ years of related experience in office administration.

Responsibilities

• Provide administrative support to ACT Team(s).
• Schedule member appointments and manage team logistics.
• Complete assigned paperwork and maintain confidential files.

Skills

Knowledge of office procedures

Typing skills

Computer literacy

Communication

Education

High School diploma or GED

Associates Degree

Job description

The Administrative Assistant provides administrative support to the ACT Team(s) as assigned. This may include filing, scheduling, tracking deadlines, and interfacing with members and providers.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Assists the Program Director, Team Leaders, Office Manager and/or designated supervisor with the day‐to‐day administrative operations of the team.
• Attends team meetings.
• Provides clerical support to the program staff as directed, such as making updates in Smart Care, answering phone calls, filing, creating member budgets, and tracking deadlines
• Creates systems in conjunction with the Team Leader to manage team logistics and important to dos
• Provides accurate and timely information to supervisors on all topics and issues related to the operations of the team.
• Schedules member appointments as needed and interfaces with the pharmacy
• Completes assigned paperwork and reporting in a timely manner
• Completes tasks related to the care coordination needs of the members in support of the team.
• Maintains respect and a trauma informed perspective in all interactions with members and communications about members with other providers
• Other duties as assigned.

MARGINAL DUTIES & RESPONSIBILITIES

• May be required to maintain confidential files including electronic records according to agency policy. All Thresholds records are to be maintained in such a fashion as to prevent unauthorized access as well as to reasonably protect them from fire, water damage or other hazards. Electronic records will be backed-up in accord with agency guidelines.
• May be required to coordinate and negotiate inter-departmental activities or requests such as grant proposal preparation, internal and external audits, conference room scheduling, etc.
• May be required to provide back-up to the receptionist.
• May be required to sort, coordinate and distribute in-coming inter-departmental mail, faxes, and external mail (e.g., FedEx, US mail, UPS, etc.)

EDUCATION

• High School diploma or GED is required.
• Associates Degree is preferred.

EXPERIENCE

• Must have knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment, at a level generally acquired through 3+ years related experience.
• Ability to type 35-45 words per minute.
• Ability to use a computer including familiarity with the Internet and email.

WHAT SET THRESHOLDS APART

• Competitive pay - Salary Range: $20.00 - $24.50 per hour / $41,000 - $51,000 annually
  • Based on education and experience
• Generous PTO
• Dental insurance, vision insurance, 4 medical insurance plans
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)
• Mileage reimbursement
• Public service loan forgiveness
• Cell phone reimbursement (up to $50/month)

Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more.

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.