Administrative Assistant (A/R Support)

Guardian Fire Services; Aurora (CO); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career growth

Culture and wellbeing

Denver lifestyle

Job summary

Arapahoe Fire Protection, a growing fire protection company, is seeking an Administrative Assistant to support billing, collections, and accounts receivable tasks. You will work with internal and external stakeholders to resolve discrepancies and maintain accurate invoicing, leveraging Sage Intacct for contract bookings and pay applications.

Responsibilities include handling calls, invoices, and payment information, ensuring good standing, and supporting the accounting team with ad hoc projects.

Qualifications

• 2 years of administrative experience (accounts receivable or collections a plus).
• Strong customer service skills.
• High attention to detail and strong organizational abilities.
• Strong Excel skills (pivot tables, VLOOKUPs, data analysis).
• Excellent communication and interpersonal skills.
• Ability to work M-F 8am-5pm. Sage Intacct experience a plus.

Responsibilities

• Work closely with collection manager to assist in collections via telephone/email.
• Utilize Sage Intacct for booking contracts, preparing pay applications, and locating invoices for collections.
• Review incoming service calls and customer accounts to confirm account standing.
• Receive and coordinate incoming calls via phone/email as needed.
• Identify and manage COD clients.
• Take payments as needed.
• Provide invoices to customers not in good standing and obtain payment information.
• Manage accounts receivable inquiries via telephone/email.
• Assist with projects and other tasks as required.
• Prepare work orders for invoicing / audit open work orders as needed.

Skills

Administrative experience

Customer service

Attention to detail

Excel skills

Communication skills

M-F 8-5

Tools

Sage Intacct

Job description

About Us

Founded in 1989, Arapahoe Fire Protection is a leading fire protection company with offices in Aurora, Colorado Springs, and Wheat Ridge Colorado. We are seeking candidates who are looking for a company that they can growth with. We are a family-owned company who values its employees and is looking for future leaders in our business.

Position Summary

As an Administrative Assistant, you will play a critical role in the financial health of our organization by ensuring accurate and timely billing, assisting with collections, and maintaining strong relationships with internal and external stakeholders. You will bring a customer-first mindset, excellent attention to detail, and a proactive approach to resolving billing discrepancies and outstanding balances.

Key Responsibilities

• Work closely with collection manager to assist in collections via telephone/email.
• Gain an understanding and utilization of Sage Intacct for booking contracts, preparing pay applications, and locating invoices to provide customers for collection purposes.
• Review incoming service calls and customer accounts to confirm their account status is in good standing.
• Receive and coordinate incoming calls via phone/email as needed.
• Identify and manage COD clients.
• Take payments as needed.
• Provide invoices to customers who are not in good standing and obtain payment information.
• Manage accounts receivable inquiries via telephone/email.
• Assist with projects and other tasks as required.
• Prepare work orders for invoicing / audit open work orders as needed.

Qualifications

Required:

• 2 years of administrative experience (accounts receivable or collections a plus).
• Strong customer service skills.
• High attention to detail and strong organizational abilities.
• Strong Excel skills (pivot tables, VLOOKUPs, data analysis).
• Excellent communication and interpersonal skills.
• Ability to work M-F 8am-5pm.
• Sage Intacct experience a plus.

Why Join Us?

• Competitive Compensation: Hourly pay range of $22-28/hour, depending on experience.
• Benefits Package: Health, dental, vision, 401(k) with match, PTO, holidays.
• Career Growth: Opportunities for professional development and advancement within the accounting team.
• Culture: Be part of a supportive and inclusive team in a company that values integrity, innovation, and employee wellbeing.
• Denver Lifestyle: Work in one of the fastest-growing cities in the country with access to the Rocky Mountains, vibrant culture, and year-round activities.

Arapahoe Fire is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.