Administrative Assistant 2 (Leesville-WAE)

State of Louisiana; Leesville (LA); On-site; USD 17,000 - 28,000; Part time

Job summary

State of Louisiana is seeking an Administrative Assistant 2 to be the first point of contact for veterans, visitors, and staff. This role provides essential front-office support under the supervision of a Veterans Cemetery Director, with a 8:00 AM–4:30 PM schedule, Monday–Friday.

Ideal candidates have at least one year of administrative experience, strong communication, and a compassionate, organized approach to service.

Qualifications

• One year of experience in administrative services.
• Ability to create a welcoming front office for veterans, visitors, and staff.
• Proven communication and accountability in a team setting.

Responsibilities

• Screen telephone calls, record messages, and direct to staff.
• Prepare and file routine visitors log sheets.
• Establish and maintain filing systems.
• Keep records of internal reports and correspondence.
• Sort and distribute mail.
• Schedule appointments and assist with state benefit forms.
• Assist visitors with routine inquiries.

Skills

Administrative support

Customer service

Effective communication

Accountability

Job description

“Relentlessly advocate for Louisiana veterans and their families to ensure they receive superior customer service and support by connecting them to the benefits they have earned in service to our country, while meeting the economic, educational, and employment needs of transitioning service members looking to make Louisiana their home.”

Administrative Assistant 2to serve as the first point of contact at the agency, creating a welcoming environment for veterans, visitors, and staff, and providing administrative support that keeps our front office running smoothly.

This position is directly supervised by a Veterans Cemetery Director.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

If you're compassionate, organized, and thrive in a people-centered environment, this could be the opportunity for you!

One year of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

As an Administrative Assistant, you'll help create a positive first impression for every person who walks through our doors.

In this role, you will:

• Performs recurring clerical/administrative duties to include: screening telephone calls and recording messages and refer to appropriate staff
• Prepares and files routine visitors log sheets
• Responsible for establishing and maintaining files
• Keep records of internal office reports and correspondence
• Sort and distribute incoming and outgoing mail
• Schedule appointments and assist with completing state benefit forms
• Assist office visitors requiring routine responses or assistance

Position-Specific Details

• Appointment Type: When Actually Employed (WAE); 1,250 hours within a 12-month period (part-time)
• Career Progression: This position does not participate in a Career Progression Group.
• Work Schedule: Work hours are 8:00 AM to 4:30 PM, Monday - Friday.
• Compensation: The salary offered will be determined based on qualifications and experience.

Contact Information

For further information about this vacancy, contact:

Alexis Scott

Human Resources Analyst

[e-mail]

The Louisiana Department of Veterans Affairs is an Equal Opportunity Employer and State as a Model Employer (SAME) to promote diversity and inclusion in the workplace.