ADMINISTRATIVE ASSISTANT 1 - MINIMUM QUALIFICATIONS WAIVED

State of Nevada (NV); Yerington (NV); On-site; USD 36,000 - 48,000; Full time

Job summary

The Division of Public and Behavioral Health is hiring a full‑time Administrative Assistant 1 for the Yerington Community Health Clinic location. You will provide clinic administrative support, handle direct customer service, answer phones, schedule appointments in the EHR, and assist with intake and discharge procedures.

Responsibilities include records management, data collection, reporting, deposits, and HIPAA compliance. Strong interpersonal skills and ability to meet deadlines are required.

Qualifications

• Graduation from high school or equivalent education with clerical experience.
• Experience answering phones and reviewing forms is preferred.
• Basic computer skills and ability to use office equipment.

Responsibilities

• Provide clinic administrative support including direct customer service and phone coverage.
• Answer phones and schedule appointments in the EHR system.
• Assist with patient intake/discharge, deposits, and daily reporting.
• Maintain records, data collection, and routine office duties as assigned.
• Ensure HIPAA compliance and safe handling of information.

Skills

Customer service

Phone handling

Appointment scheduling

Data entry

HIPAA compliance

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR)

WebIZ

Job description

The Division of Public and Behavioral Health Community Health Nursing services is hiring a full time Administrative Assistant 1 for the Yerington Community Health Clinic location.This position will be responsible for providing clinic administrative support, which includes but is not limited to direct customer service, answering phones, scheduling appointments in electronic health record (EHR), patient intake and discharge, clinic deposits, reporting and data collection, clinic records retention, and HIPAA and safety. The incumbent supports administrative activities such as maintaining records and files; maintaining a variety of reports such as outreach and education reports, motor pool reports, data entry in electronic health records and WebIZ (online immunization record). The incumbent utilizes basic knowledge in operating a computer, copy machine, and processing clinic deposits. The appointee must have good interpersonal skills and ability to determine priority of assignments as well as establish timelines and meet required deadlines.

Administrative Assistants perform a broad variety of clerical, secretarial and administrative support duties in an assigned agency, program or other work unit within State government and the Nevada System of Higher Education (NSHE). Typical duties include maintaining records and files; composing and editing correspondence; data entry; office management; budget monitoring and accounts maintenance; typing and word processing; answering telephones and relaying information; reception; duplicating and distributing materials; preparing for meetings and taking minutes; ordering and stocking supplies and equipment; receiving, sorting and delivering mail; reviewing and processing applications, forms and other documents; operating office equipment such as copiers, personal computers, computer terminals, calculators, facsimile machines, printers, and other equipment; and performing related duties as assigned.PER EXECUTIVE ORDER 2026-002, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL DECEMBER 31, 2026. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/Executive-Orders/.

Graduation from high school or equivalent education and one year of clerical experience which included experience in one or more of the following areas: maintaining records, answering telephones, and reviewing forms, documents and other written materials; OR six months of experience as an Administrative Aid in Nevada State service; OR an equivalent combination of education and experience. Provide program support duties such as assisting program clientele in person and on the telephone; explain application procedures and essential eligibility requirements; review basic forms and applications for completeness and standardized criteria; send out determination notices and contact clientele regarding inconsistent or incomplete information using standard forms and correspondence; receive, receipt and account for fees and money received.

Perform secretarial duties in support of an assigned supervisor or work unit; schedule appointments; arrange internal agency meetings and travel; open, screen and route mail and respond to routine items not requiring the supervisor’s attention; answer telephones, take messages and relay factual information to others as requested by the supervisor.

Retrieve and compile financial, statistical, and narrative information for inclusion in recurring reports related to work unit activities; summarize data as required for ad hoc reports; search specific sites on the Internet for factual information as directed.

Gather information to assist in preparing and processing documents related to payroll, personnel, budget, accounts, and other information related to agency programs and activities; complete required forms or record actions on-line in accordance with State regulations and agency policies; compile and sort documents; match and verify identifying information; check arithmetic calculations.

Receive payments, prepare receipts and match payment to receivable document; post payments to receivable accounts; prepare vouchers payable and assign accounting codes for general ledger groups and/or categories as assigned; review and compare internal accounting records to budget status reports; check account information and respond to inquiries from clients or vendors.

Type, format, produce and duplicate reports, correspondence and other documents using word processing, spreadsheet and associated business software; perform production typing from rough drafts or tapes; format documents received via disk, electronic mail or other means; check and correct spelling, punctuation and grammar as needed.

Order, receive, and store office supplies, forms, and equipment according to established procedures and instructions; prepare and process purchase orders, requisitions, or other documentation.

Maintain unit or program related records and files in accordance with agency policies and procedures and established records retention schedules; locate and supply information requested by the public using various internal files; purge duplicate and outdated materials.

Perform data entry assignments, entering data from a variety of documents and resolving coding problems referred by lower level staff which may include illegible, incomplete or incorrect data; review and edit reports related to data entered; back up data and transfer files to host system; and schedule system maintenance.

Prepare mailings to agencies and clientele to various locations according to established distribution lists and postal regulations; package and send items via express carriers as required by time and cost constraints.

Positions at this level perform clerical and secretarial duties in support of a work unit or program in an assigned agency. Incumbents may specialize in word processing, data entry, telephone/reception duties, files/records maintenance, transcription, or other assignments or they may serve in a generalist capacity and perform many of the duties described in the series concept. At this level, work involves interrelated and/or recurring tasks that require following standardized, sequential steps, processes, or procedures. Assignments are structured and specific guidelines are available in procedure manuals and/or written or verbal instructions. Deviations from standard practices require prior approval by the supervisor, who is generally available to answer questions and make decisions, or professional staff within the work unit. Errors generally affect immediate or surrounding work units or a particular phase of agency operations and could create inconvenience to co-workers and program clientele. Incumbents obtain factual information, resolve procedural problems and discrepancies, and explain standard procedures, program requirements and/or practices. Positions at this level may or may not supervise lower level staff.

This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.

Working knowledge of:

standard office procedures, practices and methods; word processing software; data entry techniques; recordkeeping techniques; telephone etiquette.

General knowledge of:

business English; business software including spreadsheets and database management; basic customer service skills; basic financial and statistical recordkeeping methods; clerical accounting procedures.

Ability to:

provide administrative support to agency staff in program and management activities; apply and explain rules, regulations, policies and procedures related to a specific program or service; read and understand manuals and other detailed written materials; review applications and other documents for completeness and conformance to established procedures and requirements; maintain records including manual and electronic files; process timesheets, payroll documents, purchase orders, invoices, claims, and related materials according to clearly established procedures; enter data in computer equipment and resolve data discrepancies; type, format and produce correspondence, reports and other materials using a personal computer or typewriter; compose routine business correspondence.

Skill in:

the operation and use of office equipment; typing at a rate of speed designated by the hiring authority.