Administrative Assistant 1

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 42,000 - 52,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking an Administrative Assistant 1 to support the Licensing Services Division, ensuring accurate processing of license applications and clear guidance to applicants and stakeholders. The role emphasizes attention to detail, regulatory compliance, and efficient records management.

The position offers full-time hours (37.5/week) with a typical 7:30 AM–4:00 PM schedule and potential telework up to 3 days/week, based in Pennsylvania.

Qualifications

• Graduation from a four-year college or university, or an equivalent combination of experience and training.

Responsibilities

• Application Review: Examine specialty license applications and check them for accuracy and required documents.
• Compliance Checks: Ensure applications meet federal and state insurance laws and regulations.
• Guidance Delivery: Provide clear instructions to applicants, insurers, officials, and the public regarding licensing procedures.
• Data Processing: Input, update, and maintain information in licensing systems and related programs.
• Record Validation: Confirm bonding requirements, business entity details, and contract content for licensing approval.

Job description

THE POSITION

Join the Insurance Department's Licensing Services Division as an Administrative Assistant 1 and become part of a mission-driven team that keeps vital licensing processes on track. This position gives you the opportunity to grow your skills while supporting the needs of insurance professionals across Pennsylvania. Your attention to detail and commitment to quality will help safeguard consumers and strengthen the industry. Take the next step in a meaningful and rewarding career!

DESCRIPTION OF WORK

This role supports the licensing activities that allow insurance professionals to conduct business properly in the Commonwealth of Pennsylvania. The position involves careful review of applications, clear communication, and accurate recordkeeping. As an Administrative Assistant 1, you will perform the following duties:

• Application Review: Examine specialty license applications and check them for accuracy and required documents
• Compliance Checks: Ensure applications meet federal and state insurance laws and regulations
• Guidance Delivery: Provide clear instructions to applicants, insurers, officials, and the public regarding licensing procedures
• Data Processing: Input, update, and maintain information in licensing systems and related programs
• Record Validation: Confirm bonding requirements, business entity details, and contract content for licensing approval

Interested in learning more? Additional details regarding this position can be found in the position description .

Work Schedule and Additional Information

• Full-time employment, 37.5 hours per week
• Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $46,827.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

Minimum Experience and Training Requirement

• Such training as may have been gained through graduation from a four year college or university; or
• Any equivalent combination of experience and training.

Other Requirements

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Veterans

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.