Administrative Assistant 1

Pennsylvania State Employees' Retirement System (PennSERS); Harrisburg (Dauphin County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid holidays

Advancement opportunities

Job summary

The Harrisburg Regional Counseling Center, part of the Pennsylvania State Employees' Retirement System (SERS), is hiring a permanent full-time Administrative Assistant to the Regional Manager. The role supports the death benefit process, greets visitors, answers phones, opens mail, and handles administrative tasks.

The successful candidate will thrive in a detail-oriented, compassionate environment, with opportunities for advancement and comprehensive benefits described by SERS.

Qualifications

• Experience providing administrative support in an office setting.
• Ability to handle phones, mail, and visitor intake.

Responsibilities

• Serve as Administrative Assistant to the Regional Manager of the Harrisburg Regional Counseling Center.
• Support grieving families by facilitating the death benefit process.
• Assist with receiving visitors, answering telephones, opening and distributing mail, and processing returned forms.

Skills

Administrative support

Customer service

Multitasking

Tools

Microsoft Office

Job description

Are you detail-oriented, adept at multitasking, and skilled in office and customer support? Do you enjoy work that makes a difference in the lives of others? If so, the Harrisburg Regional Counseling Center of the Pennsylvania State Employees' Retirement System (SERS) invites you to apply today for this permanent full-time position with excellent benefits, paid holidays, and advancement opportunities.

Primary position responsibilities include serving as Administrative Assistant to the Regional Manager of the Harrisburg Regional Counseling Center, supporting grieving families by facilitating the death benefit process, and assisting with receiving visitors, answering telephones, opening and distributing mail, and processing returned forms.

Established in 1923, SERS is one of the nation's oldest retirement plans for public employees and manages the pension benefits of more than 240,000 employees and retirees for 99 public sector employers. In 2024, SERS paid about $4.0 billion in benefits and managed $38.7 billion in assets. Additional information is available at www.SERS.pa.gov. Our mission is to prepare our members and participants to achieve financial security in retirement. We achieve this through focusing on our mission, acting ethically and with integrity, empowering our members, embracing innovation, fostering life work balance, modeling an inclusive and respectful workplace, valuing and developing team members, collaborating, and finding joy in our work. SERS is an equal opportunity employer and welcomes all qualified individuals to our team. We are committed to an inclusive and respectful work environment that fosters personal and professional growth, embraces the contributions of all team members, and leverages diversity in people, ideas, and experiences to achieve our highest potential.