Administrative Assistant

Reece USA; Winston-Salem (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Reece USA is hiring an Administrative Assistant to maintain strong customer relationships by delivering excellent service. You will process returns, handle materials in our system, and resolve purchase order and accounts payable variances while assisting customers in person and by phone.

The role requires a high school diploma or equivalent, basic Excel/Word skills, and strong interpersonal and organizational abilities to support our operations and partnerships.

Qualifications

• High school diploma or equivalent.
• Basic understanding of Microsoft Excel and Word.
• Basic Accounting skills.
• Strong interpersonal and organization skills.

Responsibilities

• Process returns and materials received in our system.
• Resolve purchase order and accounts payable variances.
• Determine the cause of transfer discrepancies.
• Provide in-person and phone assistance to customers to strengthen partnerships.
• Maintain professional interaction with customers and internal teams.

Skills

Customer-focused mindset

Multitasking

Interpersonal skills

Organization skills

Basic accounting skills

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Who We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We’re proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/

Who We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We’re proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/

Administrative Assistant

THE IMPACT YOU’LL MAKE As an Administrative Assistant, you will be fundamental in keeping a positive working relationship between Reece and our customers by utilizing your excellent customer service skills. You will process returns and materials received in our system, resolve purchase order and accounts payable variances, and determine the cause of transfer discrepancies. In addition, your professionalism and aiding customers in person and via phone will help Reece create lifelong partnerships.

What You’ll Bring

• A professional and accommodating attitude
• Ability to multitask to complete your array of job duties
• A customer-focused mindset

YOUR BACKGROUND

• High school diploma or equivalent
• Basic understanding of Microsoft Excel and Word
• Basic Accounting skills
• Strong interpersonal and organization skills

Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:

• Attendance – Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.
• Physical Capacities – Lift up to 25 pounds on occasion, sitting and standing for extended periods.
• Operation of Office Equipment — Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.
• Oral Communication Skills – Speaking, Speech Clarity, and Speech Recognition.
• Written Communication Skills – Writing, Reading and Written Comprehension, and Written Expression.
• Mental Capacities – Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.

Our commitment to excellent customer service is just part of our story. We’re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.

All Full-time Associates Are Eligible For The Following Benefits

• Medical and Dental Insurance
• Flexible Spending Accounts and Health Savings Accounts
• Company-paid Life Insurance
• Short Term Disability
• 401(k) Plan
• Paid Time Off (PTO) - plus paid holidays
• Parental Leave

Voluntary Benefits

• Vision
• Long-term Disability
• Voluntary Life and AD&D Insurance
• Additional Voluntary Benefits through Corestream

We\'re an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer— Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.