Administrative Assistant

AMH; Westerville (OH); Vor Ort; USD 29.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

401(k) with company matching

Tuition reimbursement program

9 holidays per year and PTO accrual

Zusammenfassung

AMH is seeking an Administrative Assistant to support daily departmental tasks, answer phone calls, route inquiries, manage mail, process payments, and greet visitors. The role involves assisting the property management team with tenant-related activities and maintaining filing and reporting in various databases.

The position offers an hourly range of $21.09 to $22.00, with base pay determined by location, education, and experience.

Qualifikationen

• High School Diploma or GED required.
• Minimum of 2 years’ experience in an administrative support function preferred.
• Proficiency in Microsoft Office essential; strong verbal and written communication skills required.

Aufgaben

• Greet visitors and answer inquiries, routing requests to the appropriate staff.
• Coordinate day-to-day tenant transactions and assist management with deposits and move-in/out funds.
• Assist with tenant access and the Rently process as directed by management.
• Prepare data entry and filing, and generate routine/ad-hoc reports for management.
• Maintain office supplies and support general administrative tasks.

Kenntnisse

Verbal communication

Written communication

Presentation skills

Customer service orientation

Team collaboration

Ausbildung

High School Diploma/GED

Tools

Microsoft Office

Jobbeschreibung

Since 2012, we’ve grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

We are seeking a dedicated individual to join our team as a Administrative Assistant. This role involves supporting daily departmental tasks, utilizing a working knowledge of company policies and procedures. The role includes answering incoming phone calls, resolving issues or directing them to appropriate partners, reviewing and routing incoming mail, preparing outgoing mail, processing payments, greeting in-office visitors, ensuring adequate office supplies, and assisting the property management team with unlicensed activity.

Responsibilities

• Greet guests, visitors, and callers, route and resolve information requests from internal/external customers within scope. Guide and direct more complex customer inquiries to the appropriate staff member and/or management for resolution.
• Coordinate day-to-day tenant transactions; maintain, audit, and report all fund management pertaining to move-in, move-out, initial rent, deposits, and outstanding funds for move-in. Assist property management team with unlicensed activity.
• Assist with tenant access and the Rently process as directed by the management.
• Prepare and maintain data entry requests to include paper/electronic document filing/archiving within various database systems. Review, prepare, and deliver various routine and ad-hoc reports for management.
• Ensure adequate office supplies and order as needed.

Requirements

• High School Diploma/GED is required.
• Minimum of 2 years’ experience in an administrative support function is beneficial.
• Experience working in the leasing, real estate, property management, and/or related industry is preferred.
• Intermediate knowledge of Microsoft Office is essential.
• Solid verbal, written, and presentation skills.
• Excellent customer, quality, and results orientation.
• Can interact effectively at all levels.
• Can be an effective member of project teams.

Compensation

The anticipated pay range/scale for this position is $21.09 to $22.00 Hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Additional Compensation

This position is not bonus-eligible.

Perks and Benefits

• Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program.
• The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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