Field Supervisor II

Aqua America, Inc.; Des Plaines (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Aqua America, Inc. (an Essential Utilities company) seeks a supervisory leader to manage 12+ field staff and coordinate maintenance and projects across the Northern Division.

You will oversee budgets, scheduling, and safety compliance while collaborating with area engineering and regulatory teams. The role requires 3–5 years in operations or utilities and a valid driver’s license, with an IEPA Class D Distribution license within 1 year of eligibility.

Qualifications

• High school graduate or equivalent required.
• Bachelor's degree preferred.
• Minimum of 3 to 5 years experience in operations, utilities and/or construction.
• Minimum of 3 to 5 years in a supervisory role.

Responsibilities

• Supervises a workforce of 12+ non-union staff and plans maintenance activities.
• Creates an energized work environment and motivates staff.
• Maintains databases for reporting on compliance activities (hydrant flushing, valve exercising, meter testing, etc.).
• Manages capital and operating budgets and ensures adherence.
• Coordinates with area engineering to ensure project timelines and compliance with specs.
• Ensures compliance with federal, state and local regulations.
• Schedules and trains field service personnel and enforces Aqua's safety policies.

Skills

Team leadership

Microsoft Office

Communication skills

Customer service

Budgeting

Time management

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities. If you’re looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team! About Essential Utilities Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

ESSENTIAL DUTIES:

• Supervises a workforce of 12+ non-union staff, including the planning of maintenance activities, administering company policies, and communicating information for effective job performance within the Division.
• Creates an energized work environment, fostering an atmosphere that enables employee trust and engagement.
• Inspires confidence and motivates others to perform at their best.
• Develops and coaches’ staff while effectively addressing performance issues.
• Maintains databases which track and support operations including providing reporting on compliance-related activities such as hydrant flushing, valve exercising, meter testing, etc.
• Responsible for the capital budget, operations, and maintenance budget adherence for the areas of responsibility.
• Work with numbers and other financial information including budgets, timesheets, purchase orders and construction as-builts.
• Partners closely with the area engineering department to ensure construction projects within the area of responsibility meet company specifications and are properly documented and completed in accordance with established timelines.
• Be cognizant of federal, state and local regulations which the utility must observe.
• Maintain close working arrangements with area public utilities and political subdivisions and represent the company in meetings with the township, county and state organizations for the coordination of projects, including main replacements, new services, hydrant installations and related appurtenances.
• Scheduling, training and supervision of field service personnel, ensuring Aqua’s safety policies and procedures are followed.
• Responsible for the cleaning and maintenance of the Company’s office facilities, garages, vehicles and equipment.
• Perform other duties as assigned.

QUALIFICATIONS:

• High school graduate or equivalent required, Bachelor's degree preferred
• Minimum of 3 to 5 years experience and knowledge in operations, utilities and/or construction is required.
• Minimum of 3 to 5 years in a supervisory role is preferred.
• Must obtain required license (IEPA Class D Distribution) within 1 year of eligibility to take the exam to properly oversee the operation and maintenance of the distribution systems.
• Must have a valid U.S. Drivers license.

KNOWLEDGE, SKILLS AND ABILITIES:

• Creates an energized work environment, fostering an atmosphere that enables employee trust and engagement.
• Inspires confidence and motivates others to perform at their best.
• Develops and coaches’ staff while effectively addressing performance issues.
• Excellent written and verbal communications skills; communicate effectively (clearly, concisely and professionally) with internal customers.
• Strong customer service skills.
• Ability to work well under pressure.
• Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.
• Must be proficient in Microsoft Office (Email, Word, Excel, PowerPoint).
• A team player able to work effectively in a team fostered multi-tasking environment.

WORKING CONDITIONS/PHYSICAL DEMANDS:

• May be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dusts, mists, gases and /or poor ventilation atmospheric conditions
• Day Travel Requirement within the Northern Division is required.
• Must be available for on call and after-hours emergencies, Aqua, an Essential Utilities company is an Equal Opportunity / affirmatve Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law. Aqua is committed to providing reasonable accommodation to individuals with disabilities.

Aqua, an Essential Utilities company is an Equal Opportunity / affirmatve Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law. Aqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).

To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to: Family members cannot result in a supervisor/subordinate reporting relationship Family members cannot work in the same department.

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.