Administrative Assistant

Arizona State University; Tempe (AZ); On-site; USD 29,000 - 33,000; Full time

Job summary

Arizona State University in Tempe is seeking an Administrative Support Assistant 2 Non-Exempt to provide routine clerical and administrative support to the Department of Information Systems in the W. P. Carey School of Business.

The role collaborates with faculty, staff, students, and university partners to support daily operations, payroll, scheduling, events, and procurement. The ideal candidate demonstrates strong customer service, superb organization, and sound judgment in a dynamic academic

Qualifications

• High School Diploma plus 2 years of related experience or equivalent.
• Experience in higher education or professional office environment preferred.
• Strong communication and organizational skills.

Responsibilities

• Provide comprehensive administrative support to department leadership, faculty, staff, and unit operations, ensuring efficient day-to-day administrative functions.
• Manage front-office operations by serving as a primary point of contact for students, faculty, staff, visitors, and external stakeholders; responding to inquiries and directing requests as appropriate.
• Coordinate personnel and payroll-related activities for student employees, including processing hiring transactions and serving as the department Time Administrator by monitoring and approving student employee time records.
• Provide financial and procurement support by processing purchasing transactions, obtaining quotes, reviewing invoices, reconciling documentation, and ensuring compliance with university policies and procedures.
• Coordinate departmental meetings, events, and special programs, including scheduling, logistics, communications, room reservations, catering, and vendor coordination.
• Manage academic and departmental space scheduling, including coordinating classroom, conference room, and event space reservations, maintaining departmental schedules, and supporting final examination scheduling.
• Maintain departmental records and operational systems, including inventories, facilities-related documentation, calendars, correspondence, mail distribution, and other administrative records in accordance with university requirements.
• Support departmental facilities and operational needs, including coordinating office moves, monitoring shared spaces and equipment, and serving as a liaison with university service providers.
• Build and maintain collaborative working relationships with department leadership, faculty, staff, students, and university partners to support departmental goals and ensure effective communication.
• Interpret and apply university policies, procedures, and administrative guidelines while maintaining confidentiality, ensuring compliance, and identifying opportunities to improve administrative processes and operational efficiency.

Skills

Administrative support

Customer service

Microsoft Office

Time management

Education

High School Diploma

Equivalent combination of experience and training

Tools

Workday

PeopleSoft

Job description

Job Profile

Administrative Support Assistant 2 Non-Exempt

Job Family

Administrative Support

Time Type

Full time

Max Pay – Depends On Experience

$24.04 USD Hourly

Minimum Qualifications

High School Diploma and two-years (2) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary

Provides routine administrative support to a department or group of professionals in support of department goals.

Job Description

The Department of Information Systems in the W. P. Carey School of Business seeks a highly organized, detail-oriented Administrative Assistant to provide comprehensive administrative and operational support to the department. This position works collaboratively with faculty, staff, students, and university partners to support daily operations, personnel and financial processes, academic scheduling, events, and departmental initiatives. The successful candidate will demonstrate excellent customer service, strong organizational skills, sound judgment, and the ability to manage multiple priorities in a dynamic academic environment.

Position Salary Range

• $21.20/hr - $24.04/hour

Essential Duties

• Provide comprehensive administrative support to department leadership, faculty, staff, and unit operations, ensuring efficient day-to-day administrative functions.
• Manage front-office operations by serving as a primary point of contact for students, faculty, staff, visitors, and external stakeholders; responding to inquiries and directing requests as appropriate.
• Coordinate personnel and payroll-related activities for student employees, including processing hiring transactions and serving as the department Time Administrator by monitoring and approving student employee time records.
• Provide financial and procurement support by processing purchasing transactions, obtaining quotes, reviewing invoices, reconciling documentation, and ensuring compliance with university policies and procedures.
• Coordinate departmental meetings, events, and special programs, including scheduling, logistics, communications, room reservations, catering, and vendor coordination.
• Manage academic and departmental space scheduling, including coordinating classroom, conference room, and event space reservations, maintaining departmental schedules, and supporting final examination scheduling.
• Maintain departmental records and operational systems, including inventories, facilities-related documentation, calendars, correspondence, mail distribution, and other administrative records in accordance with university requirements.
• Support departmental facilities and operational needs, including coordinating office moves, monitoring shared spaces and equipment, and serving as a liaison with university service providers.
• Build and maintain collaborative working relationships with department leadership, faculty, staff, students, and university partners to support departmental goals and ensure effective communication.
• Interpret and apply university policies, procedures, and administrative guidelines while maintaining confidentiality, ensuring compliance, and identifying opportunities to improve administrative processes and operational efficiency.

Desired Qualifications

• Experience providing administrative support in a higher education or comparable professional office environment.
• Experience delivering excellent customer service while demonstrating strong organizational, problem-solving, and decision-making skills.
• Experience processing personnel transactions, including hiring, onboarding, payroll, or timekeeping for student employees or other personnel.
• Experience handling confidential and sensitive information with discretion.
• Evidence of effective verbal and written communication skills and the ability to build collaborative working relationships with diverse stakeholders.
• Experience using Microsoft Office applications and enterprise systems such as Workday, PeopleSoft, or similar financial and human resources systems.
• Experience coordinating academic scheduling, meetings, events, or other complex administrative activities.

Working Environment

• Work is performed primarily in a standard, climate-controlled office environment. Activities require frequent sitting, standing, walking, and use of a computer and other standard office equipment. Requires the ability to communicate effectively. May involve bending, reaching, stooping, and occasionally lifting or moving materials weighing up to 20 pounds. Work requires regular interaction with faculty, staff, students, and external stakeholders and the handling of confidential and sensitive information. Exercises independent judgment in applying established policies, procedures, and guidelines to accomplish assigned responsibilities.

Department Statement

The W. P. Carey School of Business at Arizona State University is the largest and one of the top ranked public business schools in the United States with more than 25,000 students. The school is internationally regarded for its programs and the research productivity of its distinguished faculty members. Students come from more than 120 countries, and W. P. Carey is represented by over 130,000 alumni worldwide. W. P. Carey prides itself on being a place Where Business is Personal. We value personalization, access, and excellence in business education and believe business is about people. Our motto reflects a commitment to mutual respect, building community, and positively impacting lives. We’re proud of that commitment, and look forward to it shaping your experience at W. P. Carey. Learn more at wpcarey.asu.edu.

Driving Requirement

Driving is not required for this position.

Location:

Campus: Tempe

Funding

No Federal Funding

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456. Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.