Administrative Assistant

Stoughton Chamber Of Commerce; Stoughton (WI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Financial assistance programs

Health and Welfare Plans

401(k) and Roth Retirement Plan with a

Company Match

Vacation and Personal Days

Job summary

Park Lawn’s primary administrative role across locations handles a range of accounting and office tasks to keep the business running smoothly and meet client families' expectations.

This position requires strong computer skills, experience with AP/AR, timekeeping, invoicing, and customer service, plus the ability to manage multiple priorities and maintain professional communication.

Qualifications

• High school diploma or equivalent (education/experience).
• Minimum two years of administrative or general accounting experience or demonstrated knowledge and abilities.
• Valid state-issued driver’s license in good standing and acceptable driving record.

Responsibilities

• Answer telephone and route calls; greet visitors.
• Perform accounting (AP/AR), inventory, and account reconciliations.
• Update timekeeping; prepare daily deposit reports and reconciliations.
• Process and code invoices; research discrepancies.
• Receive payments from client families and schedule appointments.
• Maintain files and office supplies; backup in other admin duties.

Skills

Communication

Teamwork

Detail orientation

Customer service

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Multiline phone systems

Office equipment

Job description

Job Description

This position is the primary administrative role in most of Park Lawn’s individual business locations and is responsible for performing a variety of administrative and accounting related tasks to ensure the business runs smoothly and the expectations of our client families and their guests are exceeded.

Benefits

• Financial assistance programs encouraging employees through education and development in industry related subjects.
• Robust Health and Welfare Plans, and savings account options, designed to support personal needs, enhance well-being and help navigate life’s challenges.
• Rich 401(k) and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
• Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment.
• Employee Discounts on services, merchandise, and property to help our team members in their time of need.

Location

Cress - Speedway, Madison, WI 53705, USA

Essential Functions

• Answers telephone and gives information to callers or routes calls to the appropriate person and places outgoing calls for the business.
• Greets and escorts all visitors and their guests.
• Performs all accounting (AP/AR), inventory, and account reconciliation for the business.
• Updates Timekeeping system as employees fill out missed punch logs.
• Prepares daily deposit reports and reconciliations.
• Processes and codes all business invoices for payment.
• Researches invoices and resolves any issues or discrepancies.
• Receives and records payments from client families.
• Schedules appointments for the business.
• Composes and types correspondence as needed.
• Compiles and reports on statistical data as required by the business.
• Inputs data into the operating system accurately, completely, and timely.
• Assists client families with processing necessary paperwork and scheduling appointments.
• Scans, copies and prints as needed.
• Updates and maintains files and related systems for the business.
• Serves as business timekeeper and maintains local employee files.
• Coordinates and maintains office supplies and equipment.
• Serves as a backup in other administrative functions as needed.
• Completes assigned responsibilities and tasks without needing additional assistance, excessive supervision, or extended scheduling.
• Special projects and other duties as assigned.

Competencies

• Communication proficiency.
• Teamwork orientation.
• Detail orientation.
• Customer service orientation.
• Time management.

Required Education, Experience, Certifications And Licensure

• High school diploma or equivalent combination of education and experience preferred.
• Minimum two years of administrative or general accounting experience or demonstrated knowledge, skills and abilities required to perform all job tasks.
• Valid state‑issued driver’s license in good standing and an acceptable driving record.

Additional Eligibility Qualifications

• Ability to read, write, and speak English fluently. Bilingual is a plus.
• High degree of overall computer proficiency.
• High degree of proficiency in local and virtual data management tools (Internet, Dropbox, Microsoft file management structure).
• High level of proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Proficiency with multi‑line phone systems and general office equipment.
• Effective and professional communication skills, with an emphasis on verbal skills and the ability to resolve and respond to issues in a professional manner.
• Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
• Ability to maintain a positive attitude and working environment through organization, willingness to learn, and communication.
• Ability to simultaneously handle multiple projects, prioritize tasks, and exercise good judgment.
• Attention to detail and follow‑through.

Physical Demands and Work Environment

• Primarily performed in an indoor office setting.
• Equipment used includes computer, fax, copier, merchant terminal, multi‑line phone system, personal or company owned vehicle.
• Employees regularly required to lift up to 25 pounds, climb, sit, stand, bend, kneel, and frequently perform these actions.
• May also require reaching, pushing, and pulling.
• Employees may be exposed to chemicals and/or blood borne pathogens. Exposure risk is considered low.
• Overtime is sometimes necessary or required.

Travel

• Position may require up to 10 percent out‑of‑area and overnight travel.
• Travel is primarily local occurring during the business day only.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.