Administrative Assistant

Evergreen Real Estate Services; Richmond (VA); On-site; USD 26,174 - 27,552; Full time

Job summary

Evergreen Real Estate Services is seeking an Office & Leasing Assistant to support the Property Manager with day-to-day administrative tasks at Oliver Crossing in Richmond, VA. The role involves welcoming residents, handling inquiries, and coordinating leasing activities to ensure smooth operations.

The ideal candidate has 1–3 years of administrative or leasing experience, strong organizational and communication skills, and a solid handle on compliance requirements to support Fair Housing and

Qualifications

• Minimum high school education required.
• 1–3 years administrative, leasing, or customer service preferred.
• Strong organization and multitasking abilities in a fast-paced environment.
• Professional written and verbal communication skills.
• Ability to understand and follow compliance regulations.

Responsibilities

• Provide clerical and administrative support to the Property Manager.
• Greet residents and guests, answer calls, and handle inquiries with warmth and professionalism.
• Assist with resident move-ins and orientations; maintain positive relationships.
• Ensure operations follow company policies and federal/state regulations (Fair Housing, ADA, OSHA).
• Support leasing compliance, including certification processes and resident file management.
• Help process rent payments, track accounts payable, and prepare deposits.
• Assist with resident lease paperwork and ensure leasing activities comply with Fair Housing and ADA standards.
• Receive and distribute work orders to the maintenance team.
• Maintain the property’s waiting list, conduct market surveys, and support outreach efforts.

Skills

Administrative support

Leasing experience

Customer service

Professional communication

Compliance awareness

Education

High School

Job description

Job Details

• Job Location: Oliver Crossing - Richmond, VA 23223
• Position Type: Full Time
• Education Level: High School
• Salary Range: $19.00 - $20.00 /hour
• Job Category: IL Leasing License NOT Required

Summary

This position is primarily responsible for assisting the Property Manager in effectively managing all office/administrative tasks of the assigned property by performing the following duties.

Key Responsibilities

Office & Resident Support

• Provide clerical and administrative support to the Property Manager.
• Greet residents and guests, answer calls, and handle inquiries with warmth and professionalism.
• Assist with resident move-ins, orientations, and maintaining positive relationships.

Compliance & Regulatory Support

• Ensure operations follow company policies and federal/state regulations (Fair Housing, ADA, OSHA, etc.).
• Support leasing compliance, including certification processes and resident file management.

Financial & Leasing Assistance

• Help process rent payments, track accounts payable, and prepare deposits.
• Assist with resident lease paperwork and ensure all leasing activities comply with Fair Housing and ADA standards.

Maintenance Coordination

• Receive and distribute work orders to the maintenance team, ensuring timely responses to resident needs.

Marketing & Community Engagement

• Maintain the property’s waiting list, conduct market surveys, and support outreach efforts.
• Encourage and facilitate resident and vendor feedback through online reviews.

Qualifications

• A passion for helping people and creating a positive living experience for residents.
• 1-3 years of administrative, leasing, or customer service experience preferred.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Professional communication skills – written and verbal.
• Ability to understand and follow compliance regulations.