Administrative Assistant

East Boston Neighborhood Health Center; Revere (MA); On-site; USD 33,000 - 50,000; Full time

Job summary

NeighborHealth, formerly East Boston Neighborhood Health Center, is recruiting for a Medical Staff Office administrator. You will support CAQH maintenance for 350+ providers, coordinate licensure updates, offboarding, and confidential file handling to preserve privacy and accuracy.

The role requires a Bachelor’s degree in a related field and at least three years in a professional health care setting, with Workday experience preferred.

Qualifications

• Bachelor’s degree in a related field is required.
• At least three years’ experience in a professional health care setting.
• Workday experience or familiarity is preferred.

Responsibilities

• Maintain CAQH for 350+ providers, update licensure and re-attest.
• Assist with provider offboarding and enrollment status changes.
• Move active provider files to terminated status as needed.
• Support annual verification of board certification.
• Process language assessment forms and coordinate with Interpreter Services.
• Handle confidential material with discretion and support department workflows.
• Open, review and distribute interoffice mail daily; prioritize items for manager.
• Monitor and route faxes; manage confidential patient-related correspondence.
• Track and order supplies for the department in a timely manner.
• Assist recruiters with administrative tasks and scheduling as needed.
• Collect and copy provider licensure/education documentation.

Skills

Interpersonal skills

Organizational skills

Public speaking

Recruitment and retention

Interviewing techniques

Workday experience

Education

Bachelor’s degree in related field

Tools

Workday

Job description

Open Full-time 24.00–36.00 USD per hour as stated in the posting

Open — East Boston Neighborhood Health Center has a posting for this job. Posted 11 Nov 2026.

Posted 11 Nov 2026 · Full-time · 24.00–36.00 USD per hour as stated in the posting

About this job

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well‑being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Time Type:

Full time

Department:

Medical Staff Office

All Locations:

300 Ocean Avenue – Revere

Position Summary:

Under the direction of the Director, Medical Staff Office, perform a variety of specialized functions to
support the smooth workflow in the Medical Staff Office. Will support all members of the department
as needed. Deals discreetly with large amounts of sensitive, confidential information concerning the
professional and personal performances of staff and confidential information concerning health center affairs, information contained in letters, provider files, and other documents. Maintains confidentiality of all provider information and other health center related information.

Responsibilities

• Responsible for maintaining CAQH for approximately 350+ providers. This consists of reviewing online databases for each provider, marking necessary changes to the data, updating licensure, uploading copies of updated licensure, and re-attesting online that provider’s data is correct. Quarterly will re-attest for all providers as required by CAQH.
• Work with Provider Enrollment Specialist with Offboarding of providers (submit term letters to insurance plans); remove provider from active managed care (pink file) to managed care terminated (pink file).
• Move active provider BMC files to the terminated BMC files as providers leave NeighborHealth.
• Support Annual verification of Provider’s Board Certification as needed
• Language assessment – process forms for provider testing, scans documents, forwards to Interpreter Services for testing, and maintains language spread sheet.
• Take the initiative to perform a wide variety of activities and to be flexible in terms of work assignments based on operational needs, contributing to the smooth functioning of the department.
• Open, review, and distribute interoffice mail daily. Brings priority items to the manager’s attention. Responds to correspondence on own initiative.
• Check the fax machine and route correspondence as needed. Follows up on confidential and patient related faxes and forward to appropriate clinical area. Add paper to the printer, fax and photocopier as needed.
• Responsible for tracking and ordering all supplies as needed by the Department in a timely manner.
• May need to support Provider Recruiters with administrative functions or schedule meetings on behalf of Recruiter.
• Assist the department with obtaining and copying all paperwork/licensure/education as required.

What you'll bring

Education

• Any combination equivalent to: Bachelor’s Degree in related field.

Experience

• At least three years’ experience working in a professional health care setting.
• Demonstrated computer skills (Workday desired).

Skills/Abilities

• Good interpersonal and excellent organizational skills.
• Public speaking techniques.
• Recruitment and retention programs and techniques.
• Interviewing techniques.
• Must be able to work with detailed confidential material, experience in Workday desired.

Pay range is $24.00 to $36.00/hour depending on experience.

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e‑mail to [e-mail] or call 617-568-4480 to let us know the nature of your request

Federal Trade Commission Statement:

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.