Administrative Assistant

Valley Cities Behavioral Health Care; Renton (WA); On-site; USD 37,000 - 48,000; Full time

Job summary

Valley Cities Behavioral Health Care is seeking an organized administrative assistant to support the Program Director, managers, and staff. This role focuses on secretarial tasks, scheduling, and records management within a busy behavioral health office.

You will coordinate client appointments, manage documents, and maintain staff and room schedules across Healthpoint and internal systems, ensuring accuracy and confidentiality.

Qualifications

• High school graduate or equivalent preferred.
• Two years of relevant experience.
• Proficient in Microsoft Word.

Responsibilities

• Provide administrative support, including correspondence, program forms and related documents for directors, managers and clinical staff.
• Schedule client appointments ensuring efficient use of provider time and the appropriate care for clients according to VCC procedures.
• Schedule follow-up appointments for clients, confirm client appointments, arrange for interpreters and answer and screens backline telephone calls, takes messages and directs to appropriate staff.
• Creates and maintains staff schedules, client schedules, and room schedules in two electronic health records, Healthpoint and VCC.
• Check-in all clients by entering client data into computer system. Ensure accuracy of all data including income, address, and insurance verification. Collecting and recording client payments, scanning, photocopies, and coupons for services provided.
• Develop and maintain productive, positive working relationships with clinical and administrative colleagues.

Education

High school diploma or equivalent

Tools

Microsoft Word

Job description

About Us:

Valley Cities has recently been selected to lead efforts in Washington State to become a Certified Community Behavioral Health Clinic (CCBHC), reflecting compliance with stringent national standards in behavioral health care. This status enables broader service availability, improved integration of mental health and substance use treatment, enhanced crisis intervention capabilities, and ensures services are accessible to all, regardless of financial circumstances.

SIGNING BONUS $1500

About Us:

Valley Cities has recently been selected to lead efforts in Washington State to become a Certified Community Behavioral Health Clinic (CCBHC), reflecting compliance with stringent national standards in behavioral health care. This status enables broader service availability, improved integration of mental health and substance use treatment, enhanced crisis intervention capabilities, and ensures services are accessible to all, regardless of financial circumstances.

We are excited about the future ahead! We’re looking for people who want to make a real difference in behavioral health while growing alongside a mission‑driven team. Employees joining Valley Cities at this time will become part of an impactful organization dedicated to advancing community behavioral health, that is grounded in compassion, equity and community impact. Join us to make significant contributions during pivotal moments in the lives of others!

supportive and inclusive work environment. Join us in making a difference every day!

Role Overview:

This position contributes to the efficient operations of the office, by providing professional secretarial and administrative support services to the Program Director, Managers, Supervisors and staff.

Key Responsibilities:

• Provide administrative support, including correspondence, program forms and related documents for directors, managers and clinical staff.
• Schedule client appointments ensuring efficient use of provider time and the appropriate care for clients according to VCC procedures.
• Schedule follow-up appointments for clients, confirm client appointments, arrange for interpreters and answer and screens backline telephone calls, takes messages and directs to appropriate staff.
• Creates and maintains staff schedules, client schedules, and room schedules in two electronic health records, Healthpoint and VCC.
• Check-in all clients by entering client data into computer system. Ensure accuracy of all data including income, address, and insurance verification. Collecting and recording client payments, scanning, photocopies, and coupons for services provided.
• Develop and maintain productive, positive working relationships with clinical and administrative colleagues.

Minimum Qualifications:

• High school graduate or equivalent preferred.
• Education skills include fundamental skills such as discriminative thinking and analytical reasoning

Experience:

• Two years of relevant experience
• Proficient in Microsoft Word

Other:

• Flexibility about work hours, evening hours and travel to other sites.
• Pass required background checks
• Ability to work independently

Join our Team!

Be a part of a team that is dedicated to making a difference every day. Meaningful work, and comprehensive benefits:

• Medical, Dental, & Vision coverage available for employees and eligible family members and dependents
• Health Savings Account, $2,000 contribution annually, prorated monthly.
• Agency sponsored retirement plan, up to 6% employer contributions, and pre-tax/Roth available
• Access to Employee Assistance Program (EAP) resources
• Comprehensive paid time off, paid holidays, and extended sick leave options
• Access to Student Loan Forgiveness Programs
• Annual longevity bonusesRecognition programs and incentives
• Access to training, supervision, and consultation for professional certification and licensure
• Clinical supervision provided toward licensure, if applicable
• Paid training days and yearly training fund

We are dedicated to Equal Opportunity Employment & embrace the contributions of a diverse and inclusive workforce. Valley Cities Counseling and Consultation is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.