Administrative Assistant

State of South Dakota; Rapid City (SD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation and sick leave

Retirement benefits

Job summary

The Department of Social Services- Child Protection in Rapid City, SD, is seeking a practical, customer-focused professional for general administration. This full-time role involves handling mail, maintaining files, typing, scanning, and answering phones, with emphasis on service, accuracy, and teamwork.

Applicants should have a high school diploma or equivalent, strong communication abilities, and the capacity to work under peak workload with courtesy and tact.

Qualifications

• High school diploma or equivalent.
• Excellent communication and customer-service skills.
• Ability to organize, prioritize, and follow up with minimal direction.

Responsibilities

• Process and route incoming and outgoing mail.
• Generate and maintain computerized files.
• Type letters and forms.
• Scan and copy documents.
• Answer and route phone calls.

Skills

Communication skills

Customer service

Organization

Teamwork

Data entry

Education

High school diploma or equivalent

Tools

Photocopier

Fax machine

Calculator

Job description

Job ID: 37545

Agency: Department of Social Services- Child Protection

Location:Rapid City, SD

Salary: $16.97 Hourly, depending on qualifications

Pay Grade: D

Closing Date: 10/05/2026

This is a Full-Time 40 Hours Weekly position with the Department of Social Services. For more information on DSS, please visit https://dss.sd.gov/ .

The Department of Social Services strives to make a significant impact in the lives of the citizens of South Dakota. The Department of Social Services is looking to recruit a proficient and customer-focused professional in the area of general administration. The desired candidate will possess a commitment to service; rigorous attention to detail; the ability to work in a team-oriented environment.

The Primary Duties Associated With This Position Will Include

• process and route incoming and outgoing mail;
• generating and maintaining computerized files;
• typing various letters and forms;
• scanning and copying documents;
• answering and routing phone calls.

The Ideal Candidate Will Have

The ideal candidate will have a high school diploma or equivalent education.

Knowledge, Skills, And Abilities

• communicate effectively; concisely provide information, explanations and instructions; and elicit information from others with varying levels of ability to understand;
• obtain and provide information by phone in a clear and courteous manner;
• demonstrate compassion, respect, courtesy, and tact when interacting with others;
• maintain composure, efficiency and a positive customer-service oriented manner during periods of peak workload, with frequent interruptions;
• organize work, set priorities, meet critical deadlines and follow up with minimal direction;
• operate office equipment such as a photocopier, fax machine, and calculator;
• enter and retrieve data from computer system;
• independently recognize and define a problem; identify the resources available to help solve the problem; create and implement viable solutions; and follow through to ensure the problem is resolved to the satisfaction of all parties;
• exercise delegated authority to take action, and to recognize when it is appropriate to seek assistance from others when limits of delegated authority have been reached.

Successful candidate(s) will be required to undergo a background investigation. An arrest/conviction record will not necessarily bar employment.

Successful candidate(s) will undergo an abuse and neglect screening.

This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.

Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=4XS

You must apply online, emailed resumes or submissions will not be accepted.

South Dakota Bureau of Human Resources and Administration

Telephone: [phone] Email: [e-mail]

http://bhr.sd.gov/workforus

"An Equal Opportunity Employer"