Administrative Assistant

TeamWorks Accounting PLLC; Plymouth (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

TeamWorks Accounting PLLC is seeking a highly organized, dependable Administrative Assistant to support the daily operations of our accounting firm. This role is ideal for someone who thrives in a fast-paced environment, delivers excellent client service, and can manage multiple priorities with accuracy and discretion.

The successful candidate will greet clients, handle calls and emails, schedule calendars, maintain client files, assist with tax season workflows, and support billing and light

Qualifications

• Previous administrative, office, or receptionist experience required; accounting, tax, or professional services experience preferred.
• Strong organizational and multitasking skills with excellent attention to detail.
• Professional verbal and written communication skills.
• Proficiency with Microsoft Office, especially Outlook, Word, and Excel.
• Ability to work independently, follow through on tasks, and take initiative.

Responsibilities

• Serve as the first point of contact for clients and visitors by greeting them in person and providing courteous, professional customer service by phone and email.
• Answer, direct, and manage incoming calls, email correspondence, other communications in a timely and professional manner.
• Schedule appointments, maintain calendars for staff, and support day-to-day office coordination.
• Organize, maintain, and update client files and records, both electronic and paper, ensuring accuracy and confidentiality.
• Assist with tax season workflow, including client document collection, tracking, and follow-up communications and preparation of documents as needed.
• Scan, copy, file, and prepare documents and correspondence as needed.
• Monitor office supplies and help coordinate general office needs and administrative support tasks.
• Assist with billing, invoicing, and light bookkeeping tasks as assigned.
• Support accountants and firm leadership with administrative projects, special assignments, and other office-related tasks.
• Maintain strict confidentiality and professionalism when handling sensitive client and financial information.

Skills

Organizational skills

Multitasking

Professional communication

Microsoft Office

Outlook

Education

High School Diploma

Tools

Microsoft Office Suite

Excel

Outlook

Job description

TeamWorks Accounting PLLC is seeking a highly organized, dependable, and professional Administrative Assistant to support the daily operations of our accounting firm. This position is ideal for someone who thrives in a fast-paced office environment, enjoys providing excellent client service, and can manage multiple priorities with accuracy and discretion. The ideal candidate is proactive, detail-oriented, and comfortable supporting both clients and internal team members in a professional setting.

Essential Duties and Responsibilities-

Other duties may be assigned.

• Serve as the first point of contact for clients and visitors by greeting them in person and providing courteous, professional customer service by phone and email.
• Answer, direct, and manage incoming calls, email correspondence, other communications in a timely and professional manner.
• Schedule appointments, maintain calendars for staff, and support day-to-day office coordination.
• Organize, maintain, and update client files and records, both electronic and paper, ensuring accuracy and confidentiality.
• Assist with tax season workflow, including client document collection, tracking, and follow-up communications and preparation of documents as needed.
• Scan, copy, file, and prepare documents and correspondence as needed.
• Monitor office supplies and help coordinate general office needs and administrative support tasks.
• Assist with billing, invoicing, and light bookkeeping tasks as assigned.
• Support accountants and firm leadership with administrative projects, special assignments, and other office-related tasks.
• Maintain strict confidentiality and professionalism when handling sensitive client and financial information.
• Maintain organized systems for document management, communication, and office coordination.
• Contribute to a team-oriented work environment through flexibility, dependability, and strong follow-through.

Minimum Qualifications and Experiences

• Previous administrative, office, or receptionist experience required; accounting, tax, or professional services experience preferred
• Strong organizational and multitasking skills with excellent attention to detail
• Professional verbal and written communication skills
• Proficiency with Microsoft Office, especially Outlook, Word, and Excel
• Ability to work independently, follow through on tasks, and take initiative
• Reliable, punctual, and able to handle confidential information with discretion
• Comfortable working in a client-facing role and supporting a busy office environment
• Experience in an accounting, tax, or professional services office
• Familiarity with billing, invoicing, or basic bookkeeping
• Experience working through seasonal deadlines and managing multiple priorities

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands, reach with hands and arms, and communicate verbally. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required for this job include close vision, distance vision, and the ability to adjust focus.

The work environment is an office setting based in Michigan. The noise level in the work environment is usually moderate. This position may require extended hours, including evenings and weekends during peak tax season, to meet client needs and filing deadlines.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

We look forward to meeting someone who will become an important part of our growing team.