ADMINISTRATIVE ASSISTANT

Apis Services, Inc.; Orlando (FL); On-site; USD 18,000 - 26,000; Part time

Job summary

Apis Services, Inc. is seeking an Administrative Assistant to provide clerical support within Grasshopper Group. This part-time role requires strong data entry, communication with clients, caregivers, and placing entities, and the ability to work collaboratively in a home‑like office environment.

The successful candidate will perform data input, maintain schedules, manage health insurance information, and assist with billing communications while upholding confidentiality and safety standards.

Qualifications

• Education: Associate’s or Bachelor’s degree preferred; however, High School Diploma/GED or equivalent required.
• Two years’ clerical experience preferred.
• Excellent written and oral communication skills.
• Ability to communicate effectively with clients, caregivers, and placing entities.
• Ability to work collaboratively and meet pre-employment requirements.

Responsibilities

• Data input for Grasshopper Group and its clients.
• Maintain therapist schedules with input for staff and clients through the EHR (Best Notes).
• Maintain health insurance information for all clients and ensure up-to-date before sessions.
• Input health insurance payments into the EHR and other data documents.
• Communicate with COO, Clinical Director, and third-party billing about health insurance claims.
• Perform other assistive duties for Grasshopper Group staff as appropriate.
• Compose routine and general correspondence clearly and neatly.
• Maintain confidentiality and security of all records.
• Answer incoming calls and route messages as appropriate.
• Review incoming/outgoing correspondence and note action taken.

Skills

Clerical experience

Written communication

Oral communication

Team collaboration

Pre-employment requirements

Education

Associate or Bachelor's degree preferred

High School Diploma or GED required

Job description

POSITION TITLE: Administrative Assistant

REPORTS TO: Community Impact Director

FLSA: Non-Exempt

JOB TYPE: PART TIME

FUNCTION: The Administrative Assistant provides administrative support in the operation of Grasshopper Group by performing varied clerical, custodial, and related administrative functions requiring some independent judgment in the use of work methods and procedures. Must be proficient in all computer applications and have strong data entry & clerical skills.

QUALIFICATIONS:

• Education: Associate’s or Bachelor’s degree in a social services or business related field from an accredited college/university is preferred; however, High School Diploma/GED/ or equivalent is required.
• Two years’ experience in a clerical position preferred
• Excellent written and oral communications skills
• Ability to communicate effectively with clients, caregivers, and placing entities
• Ability to work collaboratively
• Must meet all requirements for pre‑employment as required by the Corporation and/or state regulations, service standards and licensure requirements

COMPETENCIES: Professional, Legal and Ethical Clerk Practice, Teamwork & Collaboration, Communication, Time Management, Accurate Documentation, Informatics & Technology, Quality Improvement, Safety, Professional Development, Leadership, Critical Thinking, Stress Management.

CERTIFICATES, LICENSES, REGISTRATIONS: Current valid driver’s license from state of residence with a satisfactory driving record as defined by the company vehicle policy and/or liability insurance carrier. You must obtain a current valid driver’s license with in the first thirty (30) days of employment if your driver’s license is from a state other than the one you reside in.

Maintain certifications in First Aid/CPR.

PHYSICAL DEMANDS: Must be able to bend, stoop, push, pull, reach, sit, stand and walk for periods of time. Must be able to lift from the floor to waist up to 10 pounds frequently and up to 30 pounds occasionally. Must be able to react quickly to unpredictable situations which may require rapid or heavy physical exertion.

VISUAL AND COGNITIVE DEMANDS: Must have excellent communication skills. Must be able to generate written reports or summaries using prescribed format. Must be able to give and receive verbal and written instructions. Must have fine vision, sustained vision, and peripheral vision. Must possess sufficient eye/hand coordination to operate office equipment including, but not limited to phone, computer, calculator, copier or typewriter, if applicable.

WORK LOCATION AND ENVIRONMENT: Home‑like, office, and machine shop settings with varying degrees of background noise. Lighting and ventilation as found in a typical home, school or office setting. Buildings, grounds and vehicles are smoke free. The possibility of exposure to

blood borne pathogens exists if universal precautions are not followed.

ESSENTIAL FUNCTIONS: The successful applicant should be able to perform ALL the following functions at a pace and level of performance consistent with the actual job performance requirements.

• Data input for Grasshopper Group and its clients.
• Maintain therapist schedules with input for the staff members and their clients through the EHR (Best Notes).
• Maintain health insurance information for all clients ensuring they are up to date and accurate before each therapeutic session.
• Inputting health insurance payments into the EHR and other data collection documents.
• Communicating with Chief Operating Officer, Clinical Director, and third‑party billing company about health insurance claims for clients.
• Performs other assistive duties for Grasshopper Group staff, as appropriate.
• Composes routine and general correspondence thoroughly, neatly, and, legibly.
• Maintains confidentiality and security of all records.
• Answers incoming telephone calls, taking messages or transfer calls as appropriate.
• Communicates effectively & coherently with staff, clients, visitors, and all callers. Routes calls and/or takes accurate & legible messages.
• Reviews all incoming and outgoing correspondence; determines distribution of same, note action taken and record any pertinent information.
• Maintain refrigerator temperature log and disposal of outdated itemsand turn them in to Compliance Officer and Clinical Director.
• Maintain Environment of Care (EOC) Checks for the buildingand turn them in to Compliance Officer and Clinical Director.
• Maintain Emergency Evacuation Drills and turn them in to Compliance Officer and Clinical Director.
• Communicates in a manner that respects client confidentiality at all times.
• Follows company procedures to promote optimum safety practices to provide a safe, clean and secure environment for staff and clients. Complies with all state and/or federal safety procedures as trained, and documents all safety measures as required.
• Treats clients with dignity and respect.
• Assists in the effective management of facility/department resources.
• Remains alert at all times and reacts quickly, efficiently and calmly in an emergency.

About Company:

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non‑discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.