Administrative Assistant

Children's Trust Massachusetts; New Bedford, Northern (MA, KY); Hybrid; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Disability - long & short term

403b Retirement

FSA & DCA

PFML

Employee Assistance Program

Education days for CEU

Free meals at select programs

Up to 3 weeks paid leave

Job summary

High Point & Affiliated Organizations is seeking a Full-Time CBRS program assistant in New Bedford, MA. The role focuses on clerical support, client communications, and program coordination within a community-based recovery framework.

Required are a high school diploma, strong communication skills, ability to multitask and work collaboratively. The position includes 40 hours per week with benefits and opportunities for professional development.

Qualifications

• Must have courteous and professional demeanor
• Excellent communication skills, including ability to organize ideas clearly
• Ability to manage a busy phone system and prioritize workload
• Knowledge of basic computer skills and software programs
• Ability to work collaboratively with staff
• Understand and implement Trauma Informed Care
• Adhere to confidentiality regulations and organizational policies
• Complete required trainings such as TB screening and de-escalation program
• Possession of CPR / First Aid Certification
• Valid Driver’s License (may be waived)
• Greet and sign in visitors and document meeting minutes

Responsibilities

• Provide clerical support to staff and Program Management
• Record, edit and distribute meeting minutes
• Attend supervision and required meetings
• Develop good working relationships to support team approach
• Participate in Continuous Quality Improvement and data collection
• Maintain universal precautions
• Perform other duties as assigned by Program Director and COO
• Order monthly supplies and inventory management
• Assist with grant applications
• Support CBRS program operations
• Communicate effectively with clients and stakeholders
• Support program documentation and reporting
• Ensure adherence to program policies and confidentiality

Skills

Communication skills

Multi-tasking

Telephone etiquette

Organizational skills

Trauma-Informed Care

Team player

Confidentiality

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Adobe Acrobat

PowerPoint

Job description

Program & Location: Community Based Recovery Support (CBRS) - New Bedford, MA
Education: High School Diploma or Equivalent
Pay Range: $21-26/hr depending on experience & education
Status: Full Time, 40 hours

About Us

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeast

High Point provides a range of community-based services including Community Based Recovery Support (CBRS). CBRS was created to provideadditional support to people as they work on their recovery within their communities. Often, clients who have been in an addiction treatment or Section 35 facility and are transitioning back into their communities' benefit from extra support.

Must always present as courteous and professional

Demonstrated flexibility and ability to perform multiple tasks

Must have excellent communication skills, including the ability to organize ideas in logical and clear fashion

Excellent telephone etiquette and ability to manage a busy phone system;

Ability to organize and prioritize a demanding workload while adhering to project timelines

Knowledge of basic computer skills and software programs

Must have the ability to work with others in a cooperative and collaborative manner

Ability to understand and implement Trauma Informed Care

Maintains appropriate boundaries and adheres to code of ethics

Comply with federal and state regulations concerning confidentiality

Understand and adhere to all applicable policies and procedures of HPAO

Complete TB screening requirements

Completion of the HPAO approved de-escalation program

CPR / First Aid Certification

Valid Driver’s License (requirement may be waived)

Greet and sign in all visitors and guests.

Complete and upload SharePoint reports as assigned.

Provide clerical support to staff and Program Management.

Record, edit and distribute meeting minutes as requested by the Program Director

Attend supervision, required staff meetings, facility meetings, trainings and all other meetings as required

Develop good working relationships with other staff members to reinforce a team approach

Participate in annual Continuous Quality Improvement and comply with Quality Assessment Report data collection requirements

Always utilize universal/standard precautions

Perform other duties as assigned by the Program Director and COO

Community Based Services Specific Duties and Responsibilities

• Order monthly supplies/office equipment, when necessary, complete monthly inventory and replenish stock as needed
• An understanding of SUD and the relationship between substance use and mental health issues.
• Assist in preparing and submitting grant applications.
• Minimum of a high school diploma or equivalent, preferred (GED).
• Knowledge of Microsoft Word, Excel, Adobe Acrobat and Power Point programs.
• Excellent oral and written communication skills.
• Medical Insurance
• Vision Insurance
• Long & short term disability
• Discounted auto/home and renters insurance
• 403b - Retirement
• FSA & DCA
• PFML
• Employee Assistance Program
• Eligibility for free classes to become a Licensed Counselor or Recovery Coach
• Education days to use towards CEU's
• Free meals at select programs and when available
• Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.