Administrative Assistant

Jersey College; Naples (FL); On-site; USD 30,000 - 38,000; Full time

Job summary

Jersey College in Florida is seeking an Administrative Assistant/Receptionist to support campus operations and greet students and visitors. The role involves answering multi-line calls, routing inquiries, providing basic information, and performing clerical tasks to keep student files organized.

You'll manage admissions documents, process mail, and compile weekly reports while delivering outstanding customer service in a busy office environment.

Qualifications

• One year of related experience is preferred.
• Proficiency in Microsoft Word and Excel.
• Excellent organizational and problem-solving skills.

Responsibilities

• Answering all incoming calls from a multi-line switchboard.
• Greeting visitors and prospective students.
• Processing admissions documents for student folders.
• Maintaining student files and data entry.

Skills

Excellent organizational skills

Customer service

Communication

Education

High School diploma/GED

Tools

Microsoft Word

Excel

Job description

Information:

Jersey College is an institution of higher learning with a vision to be nationally recognized through our dedication to excellence and innovation in nursing education while offering pathways for professional growth. Since our founding, Jersey College has graduated over 9,000 nurses.

Information:

Jersey College is an institution of higher learning with a vision to be nationally recognized through our dedication to excellence and innovation in nursing education while offering pathways for professional growth. Since our founding, Jersey College has graduated over 9,000 nurses.

Job Title: Administrative Assistant/ Receptionist

Job Responsibilities:

• Student Routing
• Filing
• Report
• Answering all incoming calls from multi-line switchboard
• Transferring/routing all calls, taking messages as needed
• Assisting all applicants and students (on the phone and in-person) with basic campus information
• Greeting visitors and prospective students
• Providing administrative support as needed (faxing, filing, basic word processing, etc.)
• Processing incoming/outgoing mail and courier packages
• Entering all data from phone inquiries into the system (e.g. name, addresses, and programs of interest)
• Compiling all admissions documents for students folders prior to enrollment
• Filing other pertinent information into student files, including transcripts
• Maintaining student files on an ongoing basis to ensure completeness
• Identifying required supplies and coordinating placement of orders
• Proctoring entrance examinations
• Maintaining test and interview schedules for management and admission representatives
• Receiving and processing all cash and credit card payments from customers
• Compiling weekly reports
• Developing reports
• Compiling all admissions documents for students folders prior to enrollment
• Filing other pertinent information into student files, including transcripts
• Maintaining student files on an ongoing basis to ensure completeness, including ensuring that electronic copies of students records are produced
• Perform other duties and responsibilities as assigned
  
  
  

Qualifications

Preferred Qualifications/Competencies

• One (1) year of related experience and a High School diploma/GED
• Proficiency in Microsoft Word and Excel
• Excellent organizational, analytical, and problem-solving skills
• Exceptional customer service, listening, and teamwork skills
  
  
  

NON-DISCRIMINATION POLICY

Jersey College does not discriminate on the basis of race, ethnicity, sex, gender identity, religion, sexual orientation, national origin, physical or mental disability, age, or military veteran status (“Protected Status”) and prohibits discrimination or harassment based on a Protected Status in any education program or activity that it operates, as required by the Age Discrimination Act, Section 504, Title II, Title III, Title VI, Title VII Title IX and their regulations, and other federal and state regulations and guidelines that prohibit discrimination, harassment, and retaliation against a Protected Status, including in admission and employment.

Inquiries about the Age Discrimination Act, Section 504, Title II, Title III, Title VI, Title VII or Title IX may be referred to Jersey College’s Title IX Compliance Coordinator and Civil Rights Compliance Coordinator, the U.S. Department of Education’s Office for Civil Rights, or both. Jersey College’s Title IX Compliance Coordinator and Civil Rights Compliance Coordinator is the Director of Institutional Effectiveness who may be contacted at the following: 546 U.S. Highway 46, Teterboro, NJ 07608; 201-489-5836; [e-mail] ; or [e-mail].

Jersey College’s nondiscrimination policy and grievance procedures can be located within the College Catalog (available at www.jerseycollege.edu/student-resources/college-catalog) under the sections entitled “Civil Rights Policies” and “Title IX and VAWA Policies”.