Administrative Assistant

Northwestern Mutual Group; Milwaukee (WI); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Northwestern Mutual Investment Services, LLC is seeking an administrative professional to provide essential support within the department, handling confidential information and helping leaders and staff with organization and communications.

Responsibilities include scheduling, document creation, reports, travel arrangements, expense handling, and meeting minutes, all while maintaining high quality and timely delivery in a hybrid work setting.

Qualifications

• Three or more years of administrative or assistance experience.
• High school diploma or equivalent; college coursework preferred.
• Proficient in MS Office at intermediate levels.
• Proficient in general technology.
• Strong organizational and planning skills.
• Excellent written and verbal communication skills.
• Attention to detail and problem solving.
• Strong time management skills and ability to multi-task and prioritize work.

Responsibilities

• Organize and schedule meetings and appointments.
• Create materials including spreadsheets, presentations, memos, letters, faxes, and forms.
• Assist in preparing and updating reports and dashboards.
• Serve as point of contact for technology access/services; PC/LAN liaison.
• Maintain department supplies and anticipate needs.
• Arrange travel as needed.
• Prepare and monitor invoices; submit and reconcile expenses.
• Take minutes of meetings as needed.
• Provide administrative support to department.
• Support projects as requested.
• Handle confidential information appropriately.

Skills

Time management

Organization

Communication

Attention to detail

Problem solving

Multi-tasking

MS Office proficiency

General technology

Education

High school diploma or equivalent

Tools

MS Office

Job description

About the Job

Provides administrative support to ensure efficient operations within the department/division. Supports leaders and employees through a variety of tasks related to organization and communications. Responsible for confidential and time sensitive materials. Familiar with a variety of organization concepts, practices and procedures. Ensures duties are completed accurately and delivered in a high quality and timely manner.

What You'll Do

• Organize and schedule meetings and appointments.
• Create materials as needed including spreadsheets, presentations, memos, letters, faxes, and forms.
• Assist in preparing and updating reports, dashboards, etc.
• Point of contact for technology access/services, often functions as PC/LAN contact.
• Maintain all department supplies; anticipates needs and orders.
• Arrange travel as needed.
• Prepare and monitors invoices, submits and reconciles expense reports.
• Take minutes of meetings as needed.
• Resource to department on office and administrative functions.
• Work on projects as requested.
• Handle sensitive information in a confidential manner.
• Other department specific duties as assigned.

What You'll Bring to the Role

• Three or more years of administrative or assistance experience.
• High school diploma or equivalent; college coursework preferred.
• Proficient in MS Office at intermediate levels.
• Proficient in general technology.
• Strong organizational and planning skills.
• Excellent written and verbal communication skills.
• Attention to detail and problem solving.
• Strong time management skills and ability to multi-task and prioritize work.

Skills You Have

Administrative Service Delivery: Exhibits proficiency in optimizing administrative and documentation operations for efficient and accurate service delivery. Monitors processes to identify improvements, streamline workflows and best practices to enhance operational efficiency, ensuring alignment with organizational objectives and timely, high-quality service.

Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

Business Acumen: Applies knowledge of both general and organization-specific business issues/financial implications for the organization to problem solve.

Organizational Excellence: Demonstrated ability to prioritize and manage workloads effectively, consistently meeting service level agreements under tight deadlines, competing initiatives and multiple stakeholders.

Technical & Digital Acumen: Leverages knowledge and approaches of digital products and technologies to solve problems, complete tasks and accomplish goals. Demonstrates effective adaptability to new and emerging technologies.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

$26.09

Pay Range - End:

$39.13

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Attention to Detail (NM), Administrative Service Delivery (NM), Technical & Digital Acumen (NM), Business Acumen (NM), Organizational Excellence (NM)