Administrative Assistant

Colonial Group; Lenexa (KS); Sur place; USD 38 000 - 54 000; Plein temps

Résumé du poste

Colonial Group in Lenexa, KS seeks an Administrative Assistant to support daily operations, assist the Business Administrator, account managers, and customers with a broad range of tasks.

You will help manage inquiries, organize files, assist with billing and proposals, coordinate with vendors, and maintain accurate processes while providing reliable customer service in a fast-paced office.

Qualifications

• High school education required; strong verbal and written communication and solid organizational abilities.
• Proficiency with Microsoft Office (Word, Excel) and basic knowledge of word processing, scanning, and spreadsheets.
• Strong customer service skills, including professional phone etiquette, face-to-face communication, and prompt inquiry responses.
• Ability to read/write basic business correspondence, follow instructions, and present information clearly.
• Basic math skills, including percentages and ratios interpretation.
• Ability to solve practical problems, manage multiple tasks, and work with limited standardization.

Responsabilités

• Serves as the first point of contact for customers by managing calls, greet walk-ins, routing inquiries, and timely follow-up.
• Maintain office supplies and inventory, coordinating with vendors for timely replenishment and service.
• Organize and maintain project files to support smooth daily office operations.
• Assist with business unit events by prepping materials, coordinating logistics, and on-site support.
• Support billing and collections by maintaining backup documentation.
• Assist the sales team by preparing proposals and bid packages, assembling product information, tracking equipment orders.
• Coordinate with vendors to produce and track demo equipment and support documentation for returns and status updates.
• Complete additional administrative tasks to ensure smooth business unit operations.

Connaissances

MS Office

Customer service

Organization

Communication

Multi-tasking

Problem solving

Administrative support

Written/verbal skills

Formation

High school diploma or equivalent

Outils

Microsoft Word

Microsoft Excel

Description du poste

The Administrative Assistant supports the daily operations of the business unit by assisting the Business Administrator, account managers, and customers with a wide range of administrative and service-related tasks. This role helps keep communication flowing, ensures timely handling of customer inquiries, and maintains accuracy and organization of essential business unit processes.

What You Will Be Doing:

• Serves as the first point of contact for customers by managing incoming calls, greeting walk-ins, routing inquiries, and ensuring timely follow-up on questions, issues, and complaints.
• Maintain office supplies and inventory, coordinating with support office vendors to ensure timely replenishment and service.
• Organize and maintain project files to support smooth daily office operations.
• Assist with business unit events by prepping materials, coordinating logistics, and providing on-site support.
• Support billing and collections by maintaining backup documentation.
• Assist the sales team by preparing proposals and bid packages, assembling product information, tracking equipment orders, and supporting customer needs when account managers are unavailable.
• Coordinate with vendors to produce and track demo equipment and support documentation for customer returns and equipment status updates.
• Complete all additional administrative tasks assigned to ensure smooth business unit operations.

Professional Skills and Knowledge Requirements:

• High school education required, strong verbal and written communication skills and solid organizational abilities.
• Proficiency with Microsoft Office (Word, Excel) and basic knowledge of word processing, document scanning, and spreadsheets.
• Strong customer service skills, including professional phone etiquette, face-to-face communication, and the ability to respond promptly and accurately to inquiries.
• Ability to read and write basic business correspondence, follow written and verbal instructions, and present information clearly to customers, vendors, and internal staff.
• Basic math skills, including the ability to calculate percentages, ratios, and interpret bar graphs.
• Ability to solve practical problems, manage multiple tasks, and work effectively with limited standardization.