Administrative Assistant

Getaway Adventures / Wine Country Bike Tours; Healdsburg (CA); On-site; USD 25,000 - 30,000; Part time

Job summary

Getaway Adventures / Wine Country Bike Tours in Healdsburg, CA is seeking a part-time Administrative Assistant to handle daily office tasks, answer phones, respond to emails, and provide outstanding guest service.

You will schedule tours, maintain calendars, update booking systems, and prepare simple reports, while coordinating with guides and supporting billing processes. Reliable attendance and a friendly, detail-oriented approach are essential in this small, active hospitality team.

Qualifications

• Strong administrative and clerical skills including scheduling and data entry.
• Excellent phone etiquette and guest communication.
• Experience with executive assistance or office coordination is beneficial.
• Proficient with basic computer apps (calendars, spreadsheets, booking or CRM systems).
• Organizational skills and attention to detail.
• Reliability for on-site work during peak tourism times.

Responsibilities

• Answer phones and respond to email inquiries; provide excellent guest service.
• Schedule tours and maintain calendars; update booking systems.
• Prepare basic documents and reports; support tour operations.
• Coordinate with guides and organize guest information; assist with billing and payment processing.

Skills

Scheduling

Data entry

Document management

Phone etiquette

Guest communication

Office coordination

Calendar management

CRM systems

Tools

Booking systems

CRM software

Job description

Company Description

Getaway Adventures / Wine Country Bike Tours is an adventure tour operator specializing in team-building experiences and vacation packages in Northern California Wine Country. The company offers guided cycling, hiking, and kayaking tours in scenic regions such as Healdsburg’s Dry Creek Valley and Calistoga in Napa Valley. Guests enjoy an insider’s look at the area’s best small wineries, along with accessible wine education and playful “Grapes 101” tastings. Programs are designed for both individuals and corporate groups, ranging from small parties to events of up to 200 guests. The team focuses on delivering intimate, personalized experiences that showcase the natural beauty and wine culture of the region.

Role Description

The Administrative Assistant is a part-time, on-site role based in Healdsburg, CA. This role handles day-to-day office support, including answering phones, responding to email inquiries, and providing excellent customer service to prospective and current guests. Responsibilities include scheduling tours, maintaining calendars, updating booking systems, and preparing basic documents and reports. The Administrative Assistant also supports tour operations by organizing guest information, coordinating with guides, and assisting with billing and payment processing. This role requires reliable attendance, attention to detail, and a willingness to support a small, active team in a dynamic hospitality and tourism environment.

Qualifications

• Strong Administrative Assistance and Clerical Skills, including scheduling, data entry, and document management.
• Professional Phone Etiquette and clear Communication skills for interacting with guests, partners, and team members.
• Experience with Executive Administrative Assistance or office coordination is beneficial.
• Comfort with basic computer applications (email, calendars, spreadsheets, booking or CRM systems).
• Organizational skills, accuracy, and the ability to manage multiple tasks in a fast-paced environment.
• Customer service mindset, with a friendly, respectful, and inclusive approach to all guests.
• Reliability in on-site work, with availability for peak tourism times, weekends, or holidays as needed.
• Prior experience in hospitality, tourism, or outdoor/adventure settings is a plus.