Administrative Assistant

Jersey College; Ewing Township (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

Jersey College is seeking an Administrative Assistant/Receptionist to support daily campus operations. You will answer multi-line switchboard calls, greet visitors, provide information, and assist applicants and students with inquiries in person or by phone.

The role involves filing, mail handling, data entry, processing admissions documents, and maintaining student files. Proficiency in Word and Excel, strong organizational skills, and customer service are essential.

Qualifications

• One year of related experience and a High School diploma or GED.
• Proficiency in Microsoft Word and Excel.
• Excellent organizational, analytical, and problem-solving skills; strong customer service and teamwork.

Responsibilities

• Answer all incoming calls from a multi-line switchboard and transfer messages as needed.
• Greet visitors and prospective students and provide basic campus information.
• Assist applicants and students with inquiries in person and by phone.
• Process mail and courier packages; file and fax as required.
• Enter data from inquiries into the system and compile admissions documents.
• Maintain and organize student files; proctor entrance exams as needed.
• Develop and compile weekly admissions reports.

Skills

Customer service

Organizational skills

Communication

Microsoft Word

Microsoft Excel

Education

High School diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

Information:Jersey College is an institution of higher learning with a vision to be nationally recognized through our dedication to excellence and innovation in nursing education while offering pathways for professional growth. Since our founding, Jersey College has graduated over 13,500 nurses.Job Title: Administrative Assistant/ Receptionist- M- F 7:00 AM- 3:30 PMJob Responsibilities:Student RoutingFilingReportAnswering all incoming calls from multi-line switchboardTransferring/routing all calls, taking messages as neededAssisting all applicants and students (on the phone and in-person) with basic campus informationGreeting visitors and prospective studentsProviding administrative support as needed (faxing, filing, basic word processing, etc.)Processing incoming/outgoing mail and courier packagesEntering all data from phone inquiries into the system (e.g. name, addresses, and programs of interest)Compiling all admissions documents for students folders prior to enrollmentFiling other pertinent information into student files, including transcriptsMaintaining student files on an ongoing basis to ensure completenessIdentifying required supplies and coordinating placement of ordersProctoring entrance examinationsMaintaining test and interview schedules for management and admission representativesReceiving and processing all cash and credit card payments from customersCompiling weekly reportsDeveloping reportsCompiling all admissions documents for students folders prior to enrollmentFiling other pertinent information into student files, including transcriptsMaintaining student files on an ongoing basis to ensure completeness, including ensuring that electronic copies of students records are producedPerform other duties and responsibilities as assignedPreferred Qualifications/CompetenciesOne (1) year of related experience and a High School diploma/GEDProficiency in Microsoft Word and ExcelExcellent organizational, analytical, and problem-solving skillsExceptional customer service, listening, and teamwork skillsNON-DISCRIMINATION POLICYJersey College does not discriminate on the basis of race, ethnicity, sex, gender identity, religion, sexual orientation, national origin, physical or mental disability, age, or military veteran status (“Protected Status”) and prohibits discrimination or harassment based on a Protected Status in any education program or activity that it operates, as required by the Age Discrimination Act, Section 504, Title II, Title III, Title VI, Title VII Title IX and their regulations, and other federal and state regulations and guidelines that prohibit discrimination, harassment, and retaliation against a Protected Status, including in admission and employment.Inquiries about the Age Discrimination Act, Section 504, Title II, Title III, Title VI, Title VII or Title IX may be referred to Jersey College’s Title IX Compliance Coordinator and Civil Rights Compliance Coordinator, the U.S. Department of Education’s Office for Civil Rights, or both. Jersey College’s Title IX Compliance Coordinator and Civil Rights Compliance Coordinator is the Director of Institutional Effectiveness who may be contacted at the following: 546 U.S. Highway 46, Teterboro, NJ 07608; 201-489-5836; [e-mail] ; or [e-mail] College’s nondiscrimination policy and grievance procedures can be located within the College Catalog (available at www.jerseycollege.edu/student-resources/college-catalog) under the sections entitled “Civil Rights Policies” and “Title IX and VAWA Policies”.