Administrative Assistant

First Tech Federal Credit Union; Chelmsford (MA); On-site; USD 74,000 - 89,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) match

Paid time off

Paid holidays

Employee pricing on lending products

Job summary

First Tech Federal Credit Union in Chelmsford, MA seeks an experienced administrative professional to support leaders and teams with calendar management, travel logistics, correspondence, and project coordination.

You will prepare materials with high accuracy, process expenses, maintain records, and ensure meetings and department activities run smoothly. This onsite role requires a Bachelor’s degree or 2–4 years in admin, and strong MS 365 skills.

Qualifications

• Bachelor's degree or four additional years of relevant experience in lieu of a degree.
• 2–4 years of administrative/office coordination experience.
• Able to work independently with general instructions.
• Proficiency with Microsoft 365 apps (Outlook, Word, Excel, PowerPoint, Teams).
• Excellent written and verbal communication, proofreading, and document formatting.

Responsibilities

• Coordinate calendars, meetings, and related logistics for leaders and teams.
• Prepare, edit, format, and distribute correspondence, reports, presentations, and agendas with high accuracy.
• Coordinate business travel and itineraries per guidelines; communicate changes and maintain supporting docs.
• Reconcile, validate, and process expense reports and corporate card activity on time.
• Support department projects by tracking actions, gathering information, and maintaining schedules.
• Maintain organized electronic and physical records, including confidential documents.
• Monitor and route incoming correspondence; respond to routine inquiries and escalate complex matters.

Skills

MS 365 proficiency

Strong organization

Communication skills

Attention to detail

Time management

Education

Bachelor's degree or 4+ years experience in lieu of degree

Tools

Microsoft 365

Job description

Description

This role enables leaders and teams to operate efficiently by providing reliable administrative, scheduling, communication, and coordination support. The position organizes information, anticipates routine needs, and helps ensure meetings, travel, expenses, records, and department activities are completed accurately and on time. Through responsive service and sound judgment, this role strengthens operational consistency and the experience of employees, members, vendors, and other stakeholders.

What You'll Do :

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Coordinate calendars, meetings, appointments, and related logistics to improve leader and team effectiveness and ensure commitments are well organized.
• Prepare, edit, format, and distribute correspondence, reports, presentations, agendas, and other materials with a high degree of accuracy and professionalism.
• Coordinate business travel and itineraries in alignment with established travel and expense guidelines; communicate changes and maintain supporting documentation.
• Reconcile, validate, and process expense reports and corporate credit card activity accurately and within required timelines.
• Support department projects and recurring business activities by tracking action items, gathering information, maintaining schedules, and following through on assigned deliverables.
• Maintain organized electronic and physical records, including confidential documents, reports, and department resources, in accordance with retention and information-handling requirements.
• Monitor and route incoming correspondence and requests, respond to routine inquiries, and elevate time-sensitive or complex matters to the appropriate party.

Essential Skills:

Qualifications & Skills:

• Required Education: Bachelor's degree in a field relevant to the role, or four additional years of relevant experience in lieu of a degree
• Required Experience: 2 - 4 years of relevant administrative, office coordination, or business support experience
• Typically receives general instructions on routine work. Works independently on most tasks but is occasionally directed. Accountable for assigned tasks and projects.
• Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams.
• Strong organization, time management, and prioritization skills with the ability to coordinate multiple deadlines and shifting needs. Effective written and verbal communication skills, including business grammar, proofreading, editing, and document formatting.
• Demonstrated attention to detail and ability to produce accurate, professional work with limited oversight.

Location:

Chelmsford, MA - FULLY ONSITE

Target Compensation:

$74,000 - $89,000 / year + annual bonus

Schedule:

Monday - Friday 8am -5pm

#INDMI

Who We Are:

Every great journey begins with a bold idea-and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

What makes First Tech different? Click here to learn more!

Employees are eligible for:

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements:

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to [e-mail] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

First Tech is not currently offering Visa transfer/sponsorship for this position.