Administrative Assistant

Helix; Chattanooga (TN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance after 60 days

Employer‑matching 401(k) plan

Paid Time Off and holidays

Career growth opportunities

Job summary

Superior Traffic Control in Tennessee seeks a proactive Administrative Assistant to support HR, onboarding, payroll processing, and day-to-day office operations at our Chattanooga location. This role is essential to keeping our regional teams organized and compliant while working within a safety‑conscious, professional environment.

You will handle timekeeping records, greet visitors, manage calls, coordinate documents, and provide reliable support to other departments as needed, contributing to

Qualifications

• High school diploma or equivalent required.
• Associate degree or some college coursework preferred.
• At least 2 years of administrative or office support experience.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Familiarity with standard office equipment and procedures.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and exercise sound judgment.
• Strong organizational and time-management skills with multi-tasking.
• Excellent verbal and written communication.

Responsibilities

• Perform general clerical and administrative duties including copying, faxing, mail distribution, filing, and document management.
• Maintain confidentiality when handling employee, payroll, and other sensitive information.
• Assist Human Resources with onboarding activities and processing new hire documentation.
• Manage and maintain employee timekeeping records for weekly payroll.
• Serve as a first point of contact for employees and direct inquiries.
• Greet and assist visitors professionally.
• Data entry and record-keeping accuracy.
• Answer and direct phone calls promptly and distribute messages.
• Support other departments and locations as needed.

Skills

Organizational skills

Time management

Communication skills

Attention to detail

Discretion / confidentiality

Education

High school diploma or equivalent

Associate degree or some college coursework

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Join Helix Traffic Solutions – Traffic Control for a Safer Tomorrow

About Helix Traffic Solutions

We’re not just placing cones—we’re rethinking the way traffic moves. Helix Traffic Solutions is a national leader in traffic control, work zone safety, and roadway infrastructure services. Through a network of specialized operating companies across the U.S., Helix delivers reliable, high-impact solutions that protect lives, support construction and events, and keep communities moving safely.

About Superior Traffic Control

Superior Traffic Control is a proud member of the Helix Traffic Solutions network, serving Tennessee, Alabama, Texas, Louisiana, Mississippi, and Georgia with expert traffic control solutions tailored to the diverse regulatory and operational needs of each state.

Committed to enhancing roadway safety across the Southeast and beyond, Superior Traffic Control provides dependable equipment, services, and guidance for construction projects and special events alike.

Our services and capabilities include:

• Traffic control equipment and accessories available for subcontract, rental, or purchase
• An in-house sign fabrication shop producing MUTCD-compliant and specialty signage
• Expert guidance on proper signage use to ensure full regulatory compliance
• Traffic control services for construction sites and special events of all sizes
• End-to-end support for events, including planning, installation, and on-site management

With branch locations in Memphis, Nashville, Knoxville, and Chattanooga, Superior Traffic Control offers rapid response and regional coverage throughout Tennessee, Alabama, Northern Georgia, Northern Mississippi, and Eastern Arkansas—ensuring timely, reliable support when and where it’s needed.

Why Work with Helix & Superior Traffic Control?

We’re a people-first organization with a mission centered on safety, service, and reliability. When you join Superior Traffic Control, you become part of a responsive regional team backed by the strength, stability, and career opportunities of the Helix Traffic Solutions national network. You’ll find:

• A strong culture of safety, professionalism, and accountability
• Hands-on work supporting both roadway safety and high-profile events
• Opportunities for training, advancement, and internal mobility
• The support of a national organization with strong local presence

What to Expect

Our work is fast-paced, hands-on, and essential. Every role at Superior Traffic Control plays a vital part in keeping roadways and events safe, compliant, and running smoothly across the Southeast. If you’re dependable, safety-focused, and looking for a career with purpose, we’d be proud to have you on our team.

Administrative Assistant

Job Responsibilities

• Perform a variety of general clerical and administrative duties, including copying, faxing, mail distribution, filing, and document management.
• Maintain confidentiality when handling employee, payroll, and other sensitive information.
• Assist Human Resources with onboarding activities and processing new hire documentation.
• Manage and maintain employee timekeeping records to support accurate weekly payroll processing.
• Serve as an initial point of contact for employees with administrative questions or issues, providing assistance or directing inquiries to the appropriate department.
• Greet and assist visitors in a professional and welcoming manner.
• Perform accurate and timely data entry and maintain organized records.
• Answer and direct incoming phone calls promptly, using good judgment to prioritize and distribute messages appropriately.
• Manage multiple tasks, projects, and priorities while maintaining accuracy and meeting deadlines.
• Maintain a professional, positive, and service-oriented attitude when interacting with employees, customers, visitors, and business partners.
• Provide administrative support to other departments and locations as needed.
• Demonstrate a willingness to learn, develop new skills, and expand knowledge of the traffic control and construction industry.
• Maintain reliable attendance and demonstrate a dependable, self-motivated approach to work.
• Perform other duties and responsibilities as assigned by leadership.

Education & Experience Requirements

• Required: High school diploma or equivalent.
• Preferred: Associate degree or some college coursework.
• 2+ years of administrative or office support experience.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Familiarity with standard office equipment and administrative procedures.
• Strong attention to detail and commitment to accuracy.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Construction or related industry experience is a plus.

Compensation & Benefits

• Competitive hourly pay based on experience.
• Overtime pay for hours worked over 40 hours per week, in accordance with applicable law.
• Eligibility for health insurance after 60 days.
• Eligibility to participate in the company’s employer-matching 401(k) plan.
• Paid Time Off accrual and holiday pay.
• Opportunities for career growth and advancement - we promote from within.

Helix Traffic Solutions, LLC is an Equal Opportunity Aff…