Administrative Assistant

Howard Hanna Real Estate Services; Chagrin Falls Township (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Howard Hanna Real Estate Services in Ohio is seeking an Administrative Assistant to provide administrative, secretarial and advertising support to the branch office and sales agents.

Under supervision, you will manage records, social media content, sign and lock box inventories, and assist with billing and documents for new agents. You will greet visitors, answer calls and maintain a tidy, professional office.

Qualifications

• High school diploma required; business school education desirable.
• Experience in an office administrative role preferred.
• Strong clerical, statistical and administrative skills.
• Proven computer skills: Word, Excel, Power Point, Publisher, Outlook.
• Ability to work independently on confidential material.

Responsibilities

• Processes and maintains records of real estate transactions per policy.
• Manages and updates office social media using Canva.
• Orders signs and maintains sign inventory.
• Maintains Lock Box inventory and logs.
• Performs general secretarial duties for the office manager.
• Processes checks for transaction funds.
• Handles documents for new agents (dues, board fees, applications).
• Updates transaction data in the system.
• Answers calls and greets visitors.
• Requests service, orders office supplies, keeps the office neat.
• May perform other duties as assigned.

Skills

Customer service

Communication

Typing accuracy

Office etiquette

Problem solving

Education

High school diploma

Business school education desirable

Tools

Word

Excel

PowerPoint

Publisher

Outlook

Job description

Location

This role will cover the Chagrin and Chesterland Offices.

Summary

Under supervision of the Sales Office Manager, the Administrative Assistant provides administrative, secretarial and advertising support to the branch office and sales agents.

Duties & Responsibilities

• Processes and maintains accurate records of all real estate transactions, as required by the state and according to Howard Hanna Real Estate Services policies. Accurately reports information to the Office Manager, as well as the Accounting Department.
• Manage and maintain the office's social media platforms (Instagram, Facebook, LinkedIn) by creating, updating and scheduling content; design graphics and promotional material using Canva.
• Orders installation and removal of signs, as well as maintains office sign inventory.
• Accurately maintains the Lock Box inventory and logs.
• Performs general secretarial duties (typing, filing, etc.) for the office manager and sales agents.
• Processes checks for funds involved in real estate transactions.
• Processes documents for new agents, including dues, board fees and applications.
• Updates real estate transaction data into computer system.
• Answers telephone and greets visitors.
• Requests service when machines need to be repaired; orders office supplies as needed; maintains office in a neat, orderly and attractive manner.
• May perform other duties as assigned.

Knowledge, Skills & Abilities Required

• Ability to maintain a positive and professional attitude when interacting with sales associates, clients, vendors and co-workers. Must possess exemplary customer service skills.
• Ability to communicate professionally in oral and written fashion.
• Must possess strong clerical, statistical and administrative skills.
• Proven computer skills and experience in using applications such as Word, Excel, Power Point, Publisher, and Outlook. Must be able to type with accuracy.
• Prior experience in an office administrative role is preferred.
• High school diploma required; business school education desirable;
• Knowledge of basic accounting, bookkeeping and computer skills required.
• Ability to work independently on confidential material
• Must possess good judgment and problem solving skills.
• Ability to maintain skills required through training offered by the company or outside sources.

HowardHanna.com

Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.