Administrative Assistant

Kelly Services; California (MO); On-site; USD 38,000 - 55,000; Full time

Job summary

Kelly Services in Grass Valley, CA is seeking a Branch Office Support Specialist to assist the daily operations of a busy healthcare branch. In this role you will greet patients, process documentation, coordinate equipment deliveries, and support the Sales team with intake and data entry.

This temp-to-hire opportunity offers exposure to healthcare administration, patient service, and process improvement within a collaborative team.

Qualifications

• High School Diploma or GED required.
• 2+ years of office, administrative, or customer service experience.
• Strong organization and multitasking abilities.
• Comfortable interacting with patients and healthcare staff.
• Basic computer and data entry skills.
• Ability to work in a fast-paced office environment.

Responsibilities

• Serve as the first point of contact for patients and visitors by phone and in person
• Support the Sales team with patient documentation and intake processing
• Confirm equipment delivery appointments and assist with scheduling
• Perform post-delivery confirmations and data entry
• Assist patients with paperwork, insurance explanations, and equipment instructions
• Collect billing or credit card information when required
• Maintain records through scanning, filing, and faxing documentation
• Support equipment preparation and warehouse coordination
• Conduct patient follow-up calls and satisfaction surveys
• Assist with respiratory equipment downloads and functional checks when directed
• Support inventory tracking and ordering of office supplies
• Handle documentation requests for audits and compliance

Skills

Customer service

Organization

Multitasking

Data entry

Interpersonal skills

Basic computer skills

Education

High School Diploma or GED

Job description

Job Description

Kelly is hiring a Branch Office Support Specialist in Grass Valley, CA to support the daily operations of a busy healthcare branch office. This role works closely with the Branch Manager and Sales team to ensure patients receive timely service, accurate documentation, and support with medical equipment coordination.

If you enjoy a role that blends administration, patient interaction, and operational support, this could be a great fit.

What You’ll Do

• Serve as the first point of contact for patients and visitors by phone and in person
• Support the Sales team with patient documentation and intake processing
• Confirm equipment delivery appointments and assist with scheduling
• Perform post-delivery confirmations and data entry
• Assist patients with paperwork, insurance explanations, and equipment instructions
• Collect billing or credit card information when required
• Maintain records through scanning, filing, and faxing documentation
• Support equipment preparation and warehouse coordination
• Conduct patient follow-up calls and satisfaction surveys
• Assist with respiratory equipment downloads and functional checks when directed
• Support inventory tracking and ordering of office supplies
• Handle documentation requests for audits and compliance

What We’re Looking For

• ? High School Diploma or GED
• ? 2+ years of office, administrative, or customer service experience
• ? Strong organization and multitasking abilities
• ? Comfortable interacting with patients and healthcare staff
• ? Basic computer and data entry skills
• ? Ability to work in a fast-paced office environment

Why Join Kelly?

Kelly connects talented professionals with meaningful work. This temp-to-hire opportunity offers the potential for long-term growth while supporting a healthcare team that helps patients every day.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Why Kelly?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our appl