The Administrative Assistant provides high-level administrative support to corporate leadership within Community Eldercare Services. This role ensures efficient day-to-day operations by coordinating communications, managing schedules, supporting compliance documentation, and assisting with organizational initiatives that impact multiple facilities and departments.
ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following
- Demonstrates visible commitment to the organization's mission, vision, and values; models collaboration and teamwork.
- Provides administrative support to executive leadership to include calendar management, preparation of agendas, reports, and presentations.
- Prepares, edits, and distributes correspondence and materials.
- Maintains organized records and filing systems, including confidential personnel, compliance, and operational documents.
- Serves as a liaison between management office, facilities, vendors, and external partners.
- Assists with regulatory and compliance documentation related to long-term care operations (e.g., surveys, audits, policies, contracts).
- Coordinates and tracks projects, deadlines, and deliverables across multiple facilities and departments.
- Manages incoming calls, emails, and inquiries, ensuring timely, appropriate, and accurate responses.
- Supports processes, logistics, and internal communications.
- Organizes meetings, conferences, and events (in-person and virtual).
- Monitors supplies, vendor contracts, and service needs as needed.
- Maintains confidentiality and handles sensitive information with professionalism and discretion.
- Maintains open, clear, and respectful communication with residents, families, staff, and external partners.
- Other duties as assigned.
**SUMMARY RESPONSIBILITIES**
None
**QUALIFICATIONS**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
**EDUCATION and/or EXPERIENCE**
- High-School Diploma or equivalent required.
- Associate or bachelor's degree in business administration, healthcare management or related field preferred.
- 2-5 years of administrative or clerical experience required
- Experience supporting executives or management teams preferred
- Experience in healthcare, or professional office settings preferred
- Demonstrated ability to handle confidential information with discretion
**KNOWLEDGE, SKILLS AND ABILITIES**
- Excellent written and verbal communication skills.
- Strong organization and time management skills
- Customer service focused
- Ability to multi-task while detail oriented.
- Advanced computer skills.
- Experience with MS Office Word, Excel, and PowerPoint preferred.
- Experience with PointClickCare and Paylocity preferred.