Administrative Assistant

DENALI HEALTHCARE SPECIALISTS LLC; Anchorage (AK); Presencial; USD 36 000 - 52 000; Tempo integral

Resumo da oferta

DENALI HEALTHCARE SPECIALISTS LLC is seeking a full-time Administrative Assistant in Anchorage, AK. You will greet patients, schedule visits, and handle medical records while coordinating with clinicians and insurers.

The role requires professionalism, strong communication, and basic medical terminology knowledge. The position involves managing patient intake, insurance data, and office logistics to support timely patient care and smooth clinic operations.

Qualificações

• Candidate should present a professional appearance and demeanor.
• Excellent written and verbal communication skills are required.
• Good computer skills and familiarity with basic office software.
• Strong organizational and time-management abilities are essential.
• Knowledge of basic medical terminology is preferred.
• Prior experience in a health care facility is preferred.

Responsabilidades

• Greet and direct patients, visitors and healthcare professionals; manage calls, faxes, mail, and correspondence.
• Schedule appointments for consultations, diagnostics, and follow-ups.
• Register patients and verify/update demographic and insurance data; collect medical information.
• Create and maintain patient charts; ensure accuracy and security of records.
• Verify insurance benefits and obtain required pre-authorizations; collect copayments.
• Direct patient flow through screening, testing, and treatment; obtain informed consent.
• Coordinate with referring physicians and other health care professionals to ensure continuity of care.
• Procure and manage office and medical supplies; maintain equipment and a safe environment.

Conhecimentos

Professional appearance

Written & verbal communication

Computer skills

Organizational skills

Medical terminology

Healthcare experience

Formação académica

High school graduate

Descrição da oferta de emprego

Rapidly growing medical practice seeks full-time Administrative Assistant to join its team of dedicated healthcare professionals.

Job Type/Schedule: This position is full-time requiring approximately 40 hours of work per week (Monday through Friday).

Job Qualifications

• Education: High school graduate
• Professional appearance and demeanor; courteous, friendly, and personable
• Excellent written and verbal communication skills; good computer skills
• Effective organizational and time-management skills
• Knowledgeable of basic operation of medical practice; medical terminology
• Prior experience working in health care facility preferred

Major Duties And Responsibilities

• Greets, welcomes and directs patients, visitors, and healthcare professionals; answers telephone calls and voice mail messages; retrieves and processes facsimiles and mail; handles correspondence
• Schedules appointments for consultations, diagnostic procedures, and follow-up office visits
• Registers patients; reviews office policies with patients; obtains, verifies, and updates demographic and insurance data; collects medical information from patient; gathers clinical data and medical records from referring physicians
• Creates new patient chart for new patients; updates and files data, test reports and correspondence in patients’ charts; verifies accuracy and completeness of each patient’s chart; maintains security and integrity of medical records
• Verifies patients’ insurance benefits; obtains pre-authorizations for diagnostic tests and therapeutic procedures; explains fee estimates to patient along with insurance benefits; collects copayments
• Directs patient flow from screening and diagnostic testing through therapeutic interventions and handles any logistical matters that directly affect patient care; instructs and educates patient on clinical protocols and testing procedures pertinent to patient’s case; obtains informed consent for recommended procedures
• Communicates with referring physician and all other health care professionals working on patient’s case to ensure continuity of care
• Procures office and medical supplies as directed; inventories and tracks medical equipment; ensures proper care and maintenance of office and clinical equipment; ensures safe working environment.

This position requires candidate to effectively manage and coordinate the entire patient experience from the initial encounter and patient intake through to diagnostic testing, treatment and ongoing care. Candidate is the face of the medical practice to the surrounding community as well as the conduit for communicating needs of referring physicians and their patients to the medical practice.