Administrative Analyst

Arkansas; Springdale (AR); On-site; USD 47,000 - 70,000; Full time

Job summary

The Arkansas Department of Health in Little Rock seeks an Administrative Analyst serving as Lead Clerk to support agency operations. You will conduct data analysis, prepare reports, manage records, and assist senior leadership with policy development and process improvements to enhance service delivery.

Required is a high school diploma with 3 years administrative experience, strong MS Office skills, and excellent organizational abilities.

Qualifications

• MS Office proficiency including Excel, Word and PowerPoint.
• Experience in administrative roles is required.
• Strong organizational and communication skills are essential.

Responsibilities

• Provide advanced administrative support to senior management, including scheduling, preparing materials, and conducting research.
• Oversee office operations and ensure records comply with state laws and guidelines.
• Organize physical and digital records for confidentiality and accessibility.
• Collect, analyze, and interpret data to support agency objectives and prepare reports.
• Identify inefficiencies and assist in implementing process improvements.

Skills

Microsoft Office

Excel

Word

PowerPoint

Data analysis

Project management

Database software

Communication skills

Organizational skills

Education

High school diploma or equivalent

Job description

Arkansas Department of Health

4815 W Markham Street

Little Rock, AR 72205

County: Washington City: Springdale

Anticipated Starting Salary: $47,396.96

Division of Local Public Health – Washington County Local Public Health Unit

*CLASSIFIED AS A SAFETY SENSITIVE POSITION*

Additional Preferences:

In-state travel to work in other Local Health Units as needed. Valid Driver’s License required.

Previous medical office experience preferred.

Computer skills required.

Must exhibit good organizational skills and good customer service skills.

This position will work as the Lead Clerk. Supervisory experience preferred.

Hiring Official: K. Johnson

The mission of the Department of Health is to protect and improve the health and well-being of all Arkansans.

Position Information

Job Series: Administrative Support

Classification: Administrative Analyst – Career Path

Class Code: PAS01P

Pay Grade: SGS05

Salary Range: $47,397 - $70,148

Job Summary

The Administrative Analyst plays a pivotal role in supporting the strategic operations of a department by providing advanced analytical, operational, and administrative support. This position requires the ability to manage complex tasks, evaluate processes, and implement improvements that enhance overall efficiency within the agency. The Administrative Analyst will collaborate with senior leadership, provide insight through data analysis, and contribute to the development of policies and procedures that support the agency’s goals.

Primary Responsibilities

Provide advanced administrative support to senior management, including scheduling meetings, preparing materials, composing correspondence, and conducting research as needed. Oversee and coordinate office operations, ensuring that processes are aligned with agency objectives. Ensure that all records, documents, and files are maintained in accordance with state laws and agency guidelines. Organize and manage both physical and digital records to ensure that information is easily accessible and complies with confidentiality requirements. Collect, analyze, and interpret a variety of data from internal and external sources to support the agency’s objectives. Prepare detailed reports and presentations based on data analysis, providing insights and recommendations to leadership for informed decision-making. Evaluate and assess current operational processes within the agency to identify inefficiencies, bottlenecks, or compliance issues. Recommend process improvements and assist in the development of procedures that streamline workflows and improve service delivery.

Knowledge and Skills

Ability to think critically and identify solutions to complex administrative and operational challenges. Excellent verbal and written communication skills, with the ability to convey complex information clearly to a variety of audiences. Exceptional organizational skills, with the ability to manage multiple tasks, deadlines, and competing priorities. Advanced skills in using Microsoft Office Suite (Excel, Word, PowerPoint), as well as project management and database software. Ability to work independently and handle complex administrative tasks with minimal supervision. High level of attention to detail in all aspects of administrative and data management, ensuring accuracy and quality in all deliverables.

Minimum Qualifications

A high school diploma or equivalent is required, plus three (3) years of experience in administrative roles.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.