Administrative Aide 1A

Prince George's County, Maryland; Capitol Heights (MD); On-site; USD 35,000 - 52,000; Full time

Job summary

The Prince George's County Department of Family Services seeks an Administrative Aide I to support the Children, Youth, and Families Division in Capitol Heights, MD. This entry-level role covers administrative tasks, scheduling, and coordination to keep daily operations running smoothly.

The position emphasizes organization, clear communication, and the ability to manage multiple duties within a dynamic county government. Full-time hours with a strong commitment to public service are expected.

Qualifications

• High school diploma or GED with coursework in typing or office practices.
• 0
• One year of advanced clerical experience involving public contact.
• 0
• Equivalent education/experience may be considered.

Responsibilities

• Provide administrative support to the Division Manager and staff.
• Manage day-to-day office operations, including filing and calendars.
• Coordinate meetings, correspondence, and reception duties.
• Assist with personnel and payroll related tasks where applicable.

Skills

Organizational skills

Written and verbal communication

Time-management

Multitasking

Attention to detail

Learning new software and systems

Public interaction experience

Education

High school diploma or GED

One year of clerical experience

Tools

Microsoft Office

Office equipment/tools

Job description

Nature and Variety of Work

Come join our team! Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

About the Department

The Prince George's County Department of Family Services is currently seeking qualified applicants to fill an Administrative Aide I (Administrative Aide 1A), grade A13, in the Children, Youth, and Families Division.

About The Position

This is an entry level to a full performance, advanced administrative/secretarial level position requiring a broad knowledge of all functions of County Government. The scope of responsibilities includes, but not limited to, (1) administrative support to the Division Manager, (2) day-to-day office management responsibilities, and (3) coordination of diverse functions/activities.

About The Agency

The Department of Family Services improves the quality of life and overall well-being of the communities by providing information, assistance and referrals, as well as promoting and developing high quality, innovative programs that educate, empower, respect choice and preserve dignity. The department is responsible for providing assistance to some of the County’s most vulnerable citizens – children, families, victims of domestic violence, people with intellectual and developmental disabilities, veterans, and seniors. The department is comprised of three divisions that serve the aging and disabled, victims of domestic violence, as well as children, youth and families in need of support and resources.

Examples of Work

Administrative Support

• Assists the Director in the administrative and management responsibilities of the Division for Children, Youth, and Families.
• Prepares sensitive and confidential material, including correspondence, reports, grant proposals, contracts and disseminates to appropriate individuals.
• Originate and/or drafts from the Director's notes a variety of correspondence, preparing in final form and ensuring timely mailing or distribution.
• Serves as support staff to the Local Governing Board and Standing Committee meetings - attending meetings, preparing correspondence, minutes, and/or other material as directed/requested.
• Responds to public inquiries, securing additional information as needed or ensuring that they are contacted by appropriate personnel.
• Serves as liaison to the Department's Personnel Office, generating requests for PPA's, preparing PPA forms and distributing to appropriate supervisors checking timesheets for accuracy, and processing all other personnel issues. Distributes paychecks and timesheets to staff.
• Prepares, coordinates, and forwards fiscal items for handling and/or payment.
• Develops filing system and ensures that files are developed and maintained.
• Maintains Director's calendar coordinating meetings, and making final arrangements for the various Board, Committee, State, and County meetings.

Office Management

• Coordinates the activities of the Director's office and supports the related business functions of the Division.
• Relieve the Division Director of administrative details associated with the efficient operation of the Division, i.e., appointments, meetings, etc.
• Coordinates all appropriate work assignments to staff under the direction of the Division Director.
• Maintains Fleet Management responsibilities ensuring that all vehicles are maintained appropriately.
• Responsible for the handling and distribution of incoming mail, processing, prioritizing, and screening the Director's mail.
• Facilitates the purchase of necessary supplies and equipment of all Division units.
• Provides system support to the Division's automated information programs including PCS, LAN, and County-wide system.

Other Related Duties

• Performs other tasks and duties as assigned which may not be specifically listed in the class specification or position description, but which fall within the general occupational category and responsibility level typically associated with the incumbent's class of work.

Qualifications

Minimum Qualifications

• High school diploma or G.E.D. certificate with coursework in typing, office practices or other related clerical subjects.
• One (1) year of advanced diverse and/or technical clerical experience which must have involved working with the public for at least six (6) months.

An equivalent combination of education, experience and training which provides the required knowledge, skills and abilities may be considered.

Preferred Qualifications

• Proven administrative experience.
• Superb written and verbal communication skills.
• Strong time-management skills and multitasking ability.
• Aptitude for learning new software and systems.
• Attention to detail.
• Good organizational skills.

Additional Information

Salary Range Transparency: The salary range listed in this announcement reflects the anticipated offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

Tentative Interview Dates: September 28 -30, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Job Location: 9187 Central Ave, Capitol Heights, MD 20743

Conditions of Employment

• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

Eligibility to Work

Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.

INTERNAL APPLICANTS

If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Equal Opportunity and Diversity Statement

Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace