Administration - Tribal Member Services Executive Director (Must be a Puyallup Tribal Member)

Puyallup Tribe; Cushman (WA); On-site; USD 100,000 - 160,000; Full time

Benefits offered by this job

Employer-paid medical

Dental insurance

Vision insurance

Life insurance

Retirement/401(k) with profit sharing

Paid holidays

Paid time off including birthday leave

Job summary

Puyallup Tribe of Indians seeks a Tribal Member Services Executive Director to provide strategic leadership for the Tribal Member Services Division. You will oversee daily operations, budgets, and program compliance while guiding departments to meet annual goals and maintain strong external communications.

The role requires a Bachelor's in Business Management and at least six years in senior leadership, including supervisory experience and grant management knowledge.

Qualifications

• Bachelor's Degree in Business Management or related field.
• Six years of related experience in a senior level position, including three years of supervisory experience preferred.
• Demonstrated knowledge of grant management.

Responsibilities

• Establishes and promotes the mission and direction of the Tribal Member Services Division.
• Provides administrative leadership and supervision of Tribal Member services departments to ensure policy compliance.
• Assists in establishing departmental goals and objectives for the Annual Operations plan.
• Prepares, plans, and monitors department budgets monthly with Department Directors.
• Maintains effective internal and external communications.
• Leads departmental meetings and delegates tasks to achieve objectives.
• Approves expenditure requests to ensure compliance with regulations and grant restrictions.
• Participates in audits and implements corrective actions as needed.
• Oversees and reports on Tribal Programs to support data-driven decisions.
• Works on long-term strategic planning and budget development with the Administrative Manager.

Skills

Leadership

Budgeting

Communication

Analytical thinking

Problem solving

Team coordination

Education

Bachelor's Degree in Business Management

Tools

Word

Excel

Access

Job description

Job Title: Tribal Member Services Executive Director

Department: Administration

Reports To: Administrative Manager

Hours: 40 Hrs./Wk. - Full Time

Salary: Based on Salary Matrix+Benefits

Requisition: 963

Open: October 19, 2026

Close: When Filled

Address: 3001 Puyalupabsh St. Tacoma, WA 98404

Salaries are market competitive. For accurate salary information, call [phone] or email [e-mail]. The Puyallup Tribe of Indians provides a generous benefits package that includes employer paid medical, dental, vision, life insurance, a retirement/401(k) plan with profit sharing, paid holidays, and paid time off including birthday leave.

Position Summary

Provides leadership and direction to Tribal Member Services Division. Provides daily oversight, accountability, and effectiveness to ensure goals and objectives are achieved. Provides budgetary oversight for labor, department and program expenses, supplies and equipment. Work is of a complex nature involving the need to make non-routine decisions and communicate complex and sometimes technical information about programs and services. There are frequent interruptions and changing priorities.

Essential Duties and Responsibilities

1. Establishes and promotes the mission and direction of the Tribal Member Services Division.
2. Provides administrative technical assistance, leadership, and supervision of Tribal Member services departments to assure compliance with policies and procedures.
3. Assists Directors or Programs in establishing departmental goals and objectives for the Annual Operations plan.
4. Responsible for preparation, planning, and monitoring Departments budgets on a monthly basis with Department Directors.
5. Maintains effective internal and external communications.
6. Provide leadership to departments to enable them to make decisions, organize, program design, prioritize and delegate tasks.
7. Facilitates Tribal Member Services Department Director meetings regularly.
8. Approves expenditure requests from department directors to assure compliance with all tribal, state and federal government regulations and grant restrictions.
9. Participates and monitors internal and external audits of departments and implements necessary corrective actions with departments.
10. Responsible for projects as assigned by Administrative Manager or Tribal Council.
11. Monitors and reviews Tribal Member Services programs to improve effectiveness and efficiency.
12. Ensures departments are implementing teamwork strategies to meet organizational and departmental goals.
13. Participates in the development of the Puyallup Tribe of Indians Vision, Mission, and Strategic Direction.
14. Accurately maintains logs, wait lists and other database information for various Tribal Programs and Services in order to provide the most recent data to the Administrative Manager or Tribal Council as requested.
15. Represents the Administrative Manager when appropriate.
16. Prepares reports as needed for Grantees, Tribal Programs or Tribal Services; ensures that reports are completed and filed timely.
17. Assesses and/or evaluates each Director or Program Manager’s ability to meet administrative requirements.
18. Provides leadership for Directors or Program Managers meetings to achieve implementation, coordination, and policy improvement or to meet special needs of the Administration, Council, or Community. Approves expenditure requests from department directors or program managers to assure compliance with all tribal, state and federal government regulations and grant restrictions.
19. Reviews Tribal Council and administrative goals to develop departmental goals with the director or program manager. Monitors progress towards accomplishment of goals and takes corrective action when necessary. Integrates accomplishments and/or changes into all related systems as well as future plans and goals. For all of Administration maintains database.
20. Works with Departments and Programs on their annual budget requests; assists with budget modifications, etc.
21. Performs other duties as assigned.

Supervisory Responsibilities

Will manage department Directors, Program Managers and subordinate supervisors in Tribal Administration as assigned by the Administrative Manager. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, and training employees; hiring, addressing complaints and resolving problems, planning and assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's Degree in Business Management or related field and six years of related experience in a senior level position, including three years of supervisory experience preferred; or satisfactory combination of education and experience on a year for year basis. Must demonstrate previous experience managing a departmental budget. Demonstrated knowledge of grant management required. Intermediate to advanced computer skills in Word, Excel, and Access required.

Knowledge, Skills, and Abilities

• Strong understanding of Tribal government operations, sovereignty and governance.
• Knowledge of Tribal, federal, and applicable state laws and regulations affecting Tribal programs.
• Strong leadership, organizational, analytical, and problem-solving skills.
• Ability to manage multiple departments and competing priorities.
• Ability to work effectively with elected officials, attorneys, department directors, employees, Tribal Members, and community members.
• Strong written and verbal communication skills.
• Ability to analyze complex operational issues and develop practical recommendations.
• Ability to manage confidential and sensitive information.
• Ability to build effective relationships across departments and Tribal entities.
• Strong understanding of budgeting, financial management, staffing, and organizational planning.
• Ability to lead through complex or sensitive situations while maintaining professionalism and appropriate confidentiality.
• Ability to work independently and exercise sound administrative judgment.

Language Skills

Employee must demonstrate the ability to interact tactfully and positively with Tribal members, all levels of staff and management. Ability to maintain a high level of confidentiality. Ability to read, analyze and interpret common professional journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from staff and regulatory agencies. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions. Ability to effectively present information to management, employees and groups of people.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Licenses or Certificates

Must pass a criminal background check.

Must maintain a valid and unrestricted driver’s license and proof of insurance. Driver’s license must not contain any restrictions that would otherwise prevent an employee from driving a GSA vehicle.

Other Skills and Abilities

Knowledge of secretarial procedures; knowledge of accounting procedures preferred; ability to type at least 35 wpm accurately. Knowledge of Tribal organization, operations, policies and procedures preferred.

**Must be a Puyallup Tribal member.**

Physical Demands

• Requires the ability to operate a personal computer, multi-line telephone, calculator, facsimile and photocopier.
• Requires the ability to read, write, communicate, and interpret information accurately in English.
• While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee occasionally is required to stand and walk.
• The employee must occasionally lift and/or move up to 20 pounds.
• Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment

• The noise level is low to moderate.
• The physical exertion is low to moderate.
• Work is performed in an office setting.
• Position may be stressful at times due to confidential issues being addressed.

The Puyallup Tribe of Indians reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.