Administration Reporting Lead

Metronet; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading fiber-optic technology company is seeking a data analyst to support the Network Engineering and Operations team. The role involves creating and maintaining reports, managing workflows, and collaborating with various departments. The ideal candidate should have a Bachelor's degree, 5+ years of relevant experience in data analytics/reporting, and strong technical skills in tools like SQL and Power BI. This position offers competitive pay and numerous growth opportunities in a positive work environment.

Benefits

Competitive pay

Annual bonus opportunity

401(k) company match up to 6%

Paid time off

Discounted Metronet service

Opportunities for advancement

Qualifications

• 5+ years of experience in data analytics/reporting.
• Telecom Service Provider knowledge is a plus.
• Exceptional verbal and written presentation skills.

Responsibilities

• Support data analytics for network performance.
• Design and maintain reports using SQL and Power BI.
• Develop automated workflows with Microsoft PowerApps.

Skills

Data analytics/reporting

SQL

Power BI

Collaboration

Technical documentation

Education

Bachelor's degree

Tools

Jira

Microsoft PowerApps

Python

Grafana

Oracle databases

Job description

Join the Future of Connectivity with Metronet!

Are you ready to launch your career with one of the nation’s fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don’t just build networks; we build communities.

Job Summary

Supporting the Network Engineering and Operations team with data analytics, visual reporting, and workflow automation using Power BI, Grafana, and Jira. Responsibilities include reporting on network performance, equipment capacity, KPIs, and SLAs, and managing project intake and prioritization across departments.

What we offer

• Competitive pay
• Annual bonus opportunity
• Annual merit increases
• 401(k) company match up to 6%
• Paid time off
• Perks and discounts
• Discounted Metronet service in our serviceable area
• Opportunities for advancement
• So much more!

What you will be doing

• Design, build, and maintain reports and dashboards using SQL, Power BI, Grafana, and Oracle databases
• Create and troubleshoot data models, reports, and visualizations for performance and accuracy
• Develop and manage automated workflows using Microsoft PowerApps and Power Automate
• Collaborate with internal teams, vendors, and industry partners to gather and validate reporting requirements
• Build proof-of-concept dashboards and determine long-term ownership between Network and IT teams
• Support network automation initiatives using Python, JSON, and Itential
• Document technical solutions for users and peer developers to ensure consistency and support
• Propose and implement cost-effective solutions that improve efficiency and output quality
• Develop ROI-based business cases to support leadership decisions and IT collaboration
• Track project progress and tasks using Jira, providing clear and timely updates
• Assist Network Team members with existing and new Jira project management workflows and automations
• Travel to Evansville IN a minimum of once a year if remote
• All other duties as assigned

What you need for this position

• Bachelor’s degree, and 5 years equivalent job experience
• Minimum of 5 years of experience in data analytics/reporting
• Telecom Service Provider knowledge is a plus to aid requirement gathering process
• Exceptional verbal, written, and presentation skills
• Proficiency with MS Outlook, Word, Excel, PowerPoint, and Visio
• Ability to create executive level Power Point presentations
• Experience with network monitoring software such as Unified Assurance, Solarwinds, Kentik is a plus
• Familiarity with Network Element Management Systems (i.e. Nokia AMS, Adtran AOE/MCP, Nokia NSP, Calix CMS, etc) is a plus

Join us and find out what it means to love your career!

At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we’re not just focused on expanding our networks—we’re focused on enriching the lives of those we serve.

We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success. We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.

Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.

Discover more with Metronet — a company where your success builds stronger communities, and your future is limitless.

Metronet is an Equal Opportunity Employer and a Veteran Friendly Employer.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.