Administration Analyst - Contracts and Chargebacks

AmerisourceBergen; United States; Remote; USD 42,000 - 61,000; Full time

Job summary

AmerisourceBergen seeks a Contract & Chargebacks Analyst to manage contract data and chargeback issues. This role focuses on maintaining database accuracy, communicating with partners, and resolving discrepancies. Ideal candidates will have a business-related degree and strong analytical skills. Competitive salary and diverse benefits offered.

Benefits

Medical, dental, and vision care

Backup dependent care

Adoption assistance

Infertility coverage

Paid parental and caregiver leave

Professional development resources

Qualifications

• Requires a Bachelor's degree and 2-3 years related experience.
• Understanding of Contracts & Chargebacks is preferred but not mandatory.

Responsibilities

• Maintain updates for all contract pricing and membership information.
• Resolve inquiries with customers and suppliers on a timely basis.
• Support EDI technology projects as needed.

Skills

Contracts administration

Effective communication

Teamwork

Organizational skills

Analytical skills

Problem-solving skills

Accuracy

Decision-making

Resourcefulness

Education

Bachelor's Degree in Business Administration, Accountancy, or similar

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

SAP

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Under general supervision of the designated Supervisor or Manager of Contracts & Chargebacks, the Contract & Chargebacks Analyst is responsible for m aintaining the contract management database system and the timely / accurate reconciliation o f Supplier and Customer chargeback submissions . This role involve s managing the Chargeback Accounts Receivable portfolio for suppliers, reconciling charg ebac ks, u tilizing dashboards for data com paris on, an d mai ntaining frequent contact wi th customers and s uppliers to address payment issues . Additionall y, th is role is re spons ible for accurately entering contract pricing and membership information into the contract management database system .

Responsibilities

• Responsible for timely updates of all contract pricing and membership information into the contract management database system .

• Maintain exception reports that analyze pricing and membership information.

• Works with distribution centers to troubleshoot contract discrepancies and updates membership and pricing information.

• Communicate effectively with customers / suppliers / external partners to resolve inquirie s in a timely mann er

• Utilize dashboards to identify , compare, and reconcile information within the contracts .

• Analyze variance contracts returned by Supplier .

• Perform analysis of contract discrepancies; identifies source of issue and decides the appropriate action needed to resolve the issue .

• Identify the source of and research issues in contracts and communicate them to team supervisors.

• Reconcile chargebacks in accordance with approved guidelines.

• Communicate effectively using Chargeback terminology with team supervisors .

• Maintain frequent contact with Supplier in order to address all payment issues.

• Manage the Chargeback Accounts Receivable portfolio for s uppliers .

• Responsible for the timely collection of monies due from Supplier and the aging goals as planned by senior management; must minimize the write-off dollars .

• Must be willing to work overtime hours, as needed, to meet departmental objectives .

• Support Electronic Data Interchange ( EDI ) technology project, as required , for S uppliers.

• Provide status updates to supervisor and other team members .

• Communicate across workstreams.

• Discuss observations during interactions with team supervisor.

• Assist and support department managers in preparing for meetings.

• Maintain and promote positive and professional working relationships with associates and management.

• Comply with all appropriate policies , procedures, and regulations .

• Any other duties assigned.

Education and work Experience

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program; normally requires a minimum of two (2) to three (3) years of related experience. U nderstanding of Contracts & Chargebacks is desirable, but not required.

Skills and Knowledge

• Working knowledge of contracts administration

• Ability to communicate effectively both orally and in writing

• Ability to work well in a team environment

• Strong organizational skills; attention to detail

• Strong analytical skills; ability to analyze data/situations quickly

• Strong interpersonal skills

• Strong problem solving skills; ability to work through difficult tasks

• Ability to perform tasks with a high degree of accuracy; thorough

• Capable of making sound decisions to achieve goals

• Resourceful in pursuing or recommending new ideas and/or procedures

• Ability to implement processes resulting in satisfactory audit practices

• Proficiency with Microsoft Excel, Word and Outlook

• Preferred proficiency in SAP

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time Salary Range* $42,600 - 60,940

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail] . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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Affiliated Companies: Affiliated Companies: ASD Specialty Healthcare LLC