Admin Support Inpatient (Evenings)

Trustbridge; West Palm Beach, Northern (FL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Trustbridge Hospice, a member of Empath Health, is seeking an organized and friendly Front desk/Administrative Support (Inpatient) to join our team in West Palm Beach. This onsite, entry level, full-time role works Monday through Friday, 3:00 p.m – 11:30 p.m., supporting the front desk and ensuring a seamless, empathetic experience for patients and families during one of life’s most meaningful transitions.

We are a nonprofit provider with a long-standing history in South Florida.

Qualifications

• High school diploma or equivalent.
• At least one year of experience in a business office or hospital unit.
• Strong office skills, organization, and effective communication.
• Computer skills including word processing and data entry; Excel experience a plus.

Responsibilities

• Work the front desk, greet patients and visitors, answer phone calls, and operate standard office equipment including fax, computer, and printer.
• Provide exceptional customer service to patients and families with empathy and professionalism.
• Communicate effectively with interdisciplinary team members to ensure timely and accurate admissions.
• Provide timely and appropriate scheduling for safe and effective patient care delivery.
• Support a compassionate, patient-centered environment that reflects the mission and values of Trustbridge Hospice.

Skills

Customer service

Communication

Organization

Data entry

Computer skills

Education

High school diploma or equivalent

Tools

Excel

Word processing

Job description

Trustbridge Hospice, a member of Empath Health, is seeking an organized and friendly Front desk/Administrative Support (Inpatient) to join our team in West Palm Beach.

This position is onsite. This entry level, full-time position works Monday through Friday, 3:00 p.m – 11:30 p.m., supporting the front desk and ensuring a seamless, empathetic experience for patients and families during one of life’s most meaningful transitions.

Since 1978, Trustbridge Hospice has cared for more than 200,000 South Florida families. As a community-based nonprofit, we provide 24/7 hospice and palliative care, along with caregiver support and bereavement services for families facing serious illness.

What You’ll Do:

• Work the front desk, greet patients and visitors, answer phone calls, and operate standard office equipment including fax, computer, and printer.
• Provide exceptional customer service to patients and families with empathy and professionalism.
• Communicate effectively with interdisciplinary team members to ensure timely and accurate admissions.
• Provide timely and appropriate scheduling for safe and effective patient care delivery.
• Support a compassionate, patient-centered environment that reflects the mission and values of Trustbridge Hospice.

Why Join Empath Health?

• Fair, Competitive Pay: Your work has value, and we reward it.
• Comprehensive Benefits: Medical, dental, vision, life, and retirement with company match.
• Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life
• Growth That Lasts: Advance through education, training, and tuition reimbursement.
• A Mission That Matters: Join a team built on kindness, compassion, and Full Life Care for All.

What You’ll Need:

• High school diploma or equivalent
• One year of experience working in business office and/or hospital unit, preferable.
• Mastery of essential office skills, superior organization, and effective communicator.
• Sensitive, compassionate, caring, efficient, self motivated, proactive, and flexible.
• Must have computer skills, including word processing and data entry - excel spreadsheet experience a plus.

What You'll Find at Empath Health

Unified in empathy, we serve our communities through extraordinary Full Life Care for All.

Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.

Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.

At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.