Admin Support Clerk - III

PTR Global; Town of Florida (NY); Hybrid; USD 38,572 - 41,328; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) contributions

Job summary

A leading provider of workforce solutions is seeking an Admin Support Clerk III in Lake Mary, FL. This hybrid role involves resolving local tax notices and collaborating with various teams to ensure compliance. Candidates should have a Bachelor's degree and relevant experience in multi-state taxes. The position includes a pay range of $28-$30 per hour and offers competitive benefits.

Qualifications

• Three or more years of relevant work experience with taxes.
• Experience with state and local jurisdictions for updates.
• Familiarity with HRMS and Payroll systems.

Responsibilities

• Resolve inquiries from tax agencies.
• Analyze local tax data for prompt issue resolution.
• Maintain synchronization between systems for tax reporting.

Skills

Multi-state and local taxes

Customer service skills

Data analysis

Proficiency in third-party tax applications

Intermediate Excel skills

Education

Bachelor's degree

Tools

ADP

CIC+

PeopleSoft

Workday

Job description

Position: Admin Support Clerk - III
Location: Lake Mary, Florida
Duration: Contract
Job ID: 172514

Job Overview

This position is based in Lake Mary, FL, with a hybrid working model requiring onsite presence on Tuesday, Wednesday, and Thursday. The role involves ensuring accurate and timely resolution of Local Tax Notices for regulated and non-regulated companies. You will collaborate with a third‑party provider for account setup changes and perform various activities such as data analysis, account maintenance, and tax reconciliation. Your work will directly impact financial results and ensure compliance with internal controls and external legislation.

Responsibilities

• Resolve inquiries from tax agencies concerning local withholding taxes.
• Analyze local tax data and collaborate with finance functions to resolve tax issues promptly.
• Maintain synchronization between the system of record and the third‑party provider.
• Support the processing of Cash Settled Stock Together Payouts.
• Process requests for corrected W‑2 forms (W‑2C).
• Manage and complete Monthly EVS Reporting.

Qualifications

• Bachelor's degree (Mandatory).
• Three or more years of relevant work experience with multi‑state and local taxes.
• Experience working with state and local jurisdictions for tax account updates.
• Proficiency in navigating third‑party tax applications such as ADP and CIC+.
• Experience with HRMS and Payroll processing systems, preferably PeopleSoft and/or Workday.
• Intermediate Excel skills.

Preferred Skills

• Understanding of end‑to‑end Payroll functional processes and their integration with Payroll Tax processes.
• Strong customer service skills, both verbal and written.
• Good organizational, time management, and communication skills.
• Ability to manage multiple functions simultaneously.
• Willingness for flexible scheduling to meet processing demands.
• Strong sense of urgency, proactive approach, and results‑oriented mindset.
• CPP or FPC certification.

Logistics

• Shift: Standard 9‑5 PM. Weekend work may be required during Year‑End.
• Working Model: Hybrid.

About PTR Global

PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5,000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

Pay Range

Pay Range: $28- $30. The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full‑time consultants have access to benefits including medical, dental, vision and 401(k) contributions as well as any other PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

Contact & Safety

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214‑740‑2424. To report any concerns, please email us at [e-mail].