Admin Services Rep I

PADNOS; Holland (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement 100%

Tuition Reimbursement 75% (dependents)

401K Match and Profit Sharing

Bonuses

Job summary

PADNOS, a leader in the recycling industry, seeks an Administrative Service Representative in Holland, MI to serve as the primary contact for customers and yard managers. You will process transactions at retail yards and help coordinate trucking, weighing, invoicing and records.

The role emphasizes customer service by phone and in person, with duties including account setup and daily inventory records. The company offers competitive wages and strong benefits.

Qualifications

• 3-5 years of office or administrative related experience required.
• Associate degree preferred in business or related field.
• Demonstrated knowledge of Microsoft Office products.
• Experience with accounting software preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Assist with coordination of shipping and receiving of trucks.
• Answer, screen, and direct incoming calls; provide direct communication with drivers and yard personnel ensuring outstanding customer service.
• Enforce and contact correct personnel in radiation procedures; assist with resolving radiation issues.
• Maintain cash and check procedures, incoming mail and deliveries, open and close procedures, and process paperwork/reports as needed.
• Weigh and record trucks in and out, using computers or other scale equipment.
• Prepare driver's paperwork and invoice.
• Set up new accounts and place orders.
• Organize, verify, and process Bills of Lading according to company standards.

Skills

Administrative experience

Customer service

Bilingual English/Spanish

Education

Associate degree in business or related field

Tools

Microsoft Office

Job description

PADNOS is a full-service recycling company handling paper, plastic, metals and electronic recycling. We tailor recycling programs for consumer and industrial clients throughout the United States. PADNOS was founded over a century ago and continues to transform the recycling industry. The company has thrived as a family business through four generations and has grown to be a market leader and best in class innovator.

Position Summary

The Administrative Service Representative serves as the primary point of contact for customers and yard managers, processing transactions at our retail yard facilities. This role includes a strong focus on working directly with customers both by phone and in person. Responsibilities also include purchasing incoming metals, recording weights, and coordinating the shipping and receiving of trucks. The position assists with daily inventory counts and maintains accurate records of receipts for incoming loads and outgoing shipments.

Schedule

• Monday - Saturday (5-Day: Rotating Schedule)
• 1st Shift

Responsibilities

• Assist with coordination of shipping and receiving of trucks
• Answer, screen, and direct incoming calls; provide direct communication with drivers and yard personnel ensuring outstanding customer service
• Enforce and contact correct personnel in radiation procedures; assist with resolving radiation issues
• Maintain cash and check procedures, incoming mail and deliveries, open and close procedures, and process paperwork/reports as needed
• Weigh and record trucks in and out, using computers or other scale equipment
• Prepare driver's paperwork and invoice
• Set up new accounts and place orders
• Organize, verify, and process Bills of Lading according to company standards

Qualifications

• 3-5 years of office or administrative related experience required
• Associate degree in business or related field preferred
• Demonstrated knowledge of Microsoft Office products
• Experience with accounting software preferred
• Excellent interpersonal, verbal, and written communication skills
• Proven organizational skills and attention to detail
• Bilingual English/Spanish preferred

PADNOS has a rich history of taking care of our Team Members, their families and the multiple communities we serve. We invest in our Team Members and offer the following benefits:

• Competitive Wage
• Medical, Dental and Vision Insurance
• 100% Tuition reimbursement for Team Members
• 75% Tuition Reimbursement for dependents
• First Time Home Buying Assistance
• 401K Match and Profit Sharing
• Performance Driven Bonuses

Be a part of the green movement and join PADNOS today!

PADNOS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, weight, height, sex, sexual orientation, marital status, national origin, age, genetic medical information, protected veteran status, or disability status.