Operations Associate

Ekho Dealer; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation and equity

Health, dental benefits

401k

Free lunch and dinners

Annual team offsite

Job summary

Ekho Dealer is seeking enthusiastic Administrative Operations Specialists to join their operations team in New York City. This critical role focuses on the seamless processing of vehicle documentation including titling, registration, insurance, and financing. Applicants should be detail-oriented, possess excellent communication skills, and thrive in a fast-paced startup environment.

The position offers competitive compensation, health and dental benefits, a 401k plan, and free meals.

Qualifications

• Excellent communication and interpersonal skills, able to handle inquiries professionally.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to operate autonomously in a fast-moving startup environment.

Responsibilities

• Manage the complete lifecycle of vehicle documentation, including titling and registration.
• Work closely with DMV offices and lending partners for smooth transactions.
• Maintain accurate records and ensure compliance with regulatory requirements.

Skills

Communication skills

Organizational skills

Multitasking abilities

Detail-oriented

Team player

Strong prioritization

Interpersonal skills

Sensitivity

Job description

Join us as we deploy our Tesla-like, end-to-end vehicle commerce platform across the entire industry.

Proven scale: Tens of millions in vehicle revenue processed for 20+ leading brands and dealerships in just over a year.

Trusted by all tiers: From publicly traded OEMs with billions in annual GMV to fast-growing newcomers and a broad network of dealers.

Backed to win: $17.5M raised from Activant Capital, JPMorgan Payments, Winnebago Industries, Y Combinator, the Tesla alumni fund, and other strategic investors.

Be part of the team building the infrastructure powering the next era of vehicle commerce.

Position Overview

We are seeking highly motivated Administrative Operations Specialists to join our operations team in New York City.

This role is crucial for ensuring the seamless processing of vehicle documentation, including titling, registration, insurance, and financing. You will be instrumental in providing top-notch customer support and streamlining our internal workflows to enhance our operational efficiency.

Responsibilities

• Manage the complete lifecycle of vehicle documentation, including titling, registration, insurance, and financing.

• Work closely with relevant DMV offices and lending partners to ensure a smooth transaction experience for every customer.

• Maintain accurate records and ensure compliance with all regulatory requirements related to vehicle sales.

• Strong research skills with the ability to navigate and interpret compliance requirements.

Required Skills & Experience

• Excellent communication and interpersonal skills, with the ability to handle DMV and lending inquiries professionally.

• Detail-oriented with strong organizational and multitasking abilities.

• Ability to operate autonomously in a fast-moving startup environment.

• Excellent written communication skills, with the ability to adapt messaging for diverse audiences.

• Strong prioritization skills, able to manage competing deadlines without sacrificing quality.

• Collaborative team player, aligning with cross-functional partners to share insights and achieve results.

• Skilled in reviewing and interacting with high volumes of sensitive documentation with accuracy and discretion.

• Must be based in or willing to relocate to New York City.

Preferred Qualifications

• Enthusiasm for automotive, powersports, or related vehicle industries.

• Proven experience in vehicle dealership operations, especially in titling, financing & insurance (F&I), sales, or similar roles.

• Experience operating autonomously in a fast-moving startup environment.

Company Benefits

• Competitive compensation and equity.

• Health, dental.

• 401k.

• Free lunch and dinners.

• Annual team offsite.