Admin Director Business Operations & External Affairs

Harris Health; Houston (TX); Hybrid; USD 120,000 - 155,000; Full time

Job summary

Harris Health is seeking an Administrative Director of Business Operations and External Affairs to oversee pavilion operations and external relations across its network of clinics and hospitals.

The role emphasizes financial and operational analytics, cross-functional leadership, and partnership development to drive strategic transformation within a safety-net healthcare system.

Qualifications

• Bachelor's degree in business, health sciences, or related field required; Master's preferred.
• Seven (7) years of business operations and/or community relations experience; healthcare or non-profit focus preferred.
• Four (4) years in senior management; healthcare focus preferred.
• Strong communication skills (verbal, public speaking, writing).
• Analytical skills with medical terminology; proficiency with MS Word and Excel.

Responsibilities

• Oversee pavilion business operations and external relations.
• Drive continuous improvement of business unit operations and external relations.
• Coordinate organizational resources, project management, and partnerships to support strategic transformation.

Skills

Verbal communication

Public speaking

Writing / Reports

Analytical skills

MS Word

MS Excel

Education

Bachelor's degree in business/health sciences

MBA or MHA preferred

Tools

MS Word

MS Excel

Job description

About Us

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

The Administrative Director of Business Operations and External Affairs provides oversight of pavilion business operations and external relations. This position is responsible for continuous improvement of the operations of each business unit, focused on financial performance, operational effectiveness, and external relations. This position serves as Pavilion lead on communications and external relations with community partners and also supports coordination of organizational resources, project management, and partnership development to drive strategic transformation and integration. Emphasis will be placed on management of financial and operational analytics to maximize Pavilion operations.

Minimum Qualifications

• Education/Specialized Training/Licensure: Bachelor's degree in business, health sciences, or related field required. Master's degree in business, healthcare administration, or related field preferred.
• Work Experience (Years and Area): Seven (7) years of business operations and/or community relations experience required, healthcare or non-profit focus preferred.
• Management Experience (Years and Area): Four (4) years senior management required, healthcare focus preferred.
• Equipment Operated: Standard office equipment.
• Communication Skills:
  • Above Average Verbal (Heavy Public Contact)
  • Exceptional Verbal (e.g., Public Speaking)
  • Writing /Composing (Correspondence / Reports)
• Other Skills:
  • Analytical Medical Terms P.C. MS Word MS Excel
• Advanced Education:
  • Bachelor's Degree Major: Business, Health Sciences, or related required.
  • Master's Degree Major: MBA, MHA, or related preferred.
• Work Schedule: Flexible Travel May be eligible For telecommute