Admin Asst Sr Healthcare

Michigan Medicine; Ann Arbor (MI); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Michigan Medicine in Ann Arbor seeks an Administrative Assistant to support Medical Specialties within Ambulatory Care Services, focusing on high-quality patient service and efficient operations.

Ideal candidates hold an Associate's degree with 4+ years of related experience, strong organization, and proficiency in MS Office and scheduling tools. Hybrid work options may be available.

Qualifications

• Associate's degree or equivalent mix of education and experience.
• 4+ years of related experience.
• Outstanding organizational skills with the ability to prioritize multiple tasks with competing deadlines.
• Ability to track, solve problems, and provide timely follow-up.
• Proficiency in Microsoft Office and email/calendar software.
• Strong interpersonal skills to work with all levels of faculty and staff.
• Ability to take initiative, work independently, prioritize, and manage multiple assignments.
• Demonstrates collaboration, leadership through problem solving, and initiative to learn.

Responsibilities

• ACU Administrative support including payroll, PTO requests, meeting scheduling, and managing email groups.
• Process Concur and expense reports; generate and maintain reports in collaboration with the manager.
• Manage supply inventory and place orders; review statements against purchases.
• Assist HR and space management tasks, post openings, coordinate interviews, and support onboarding and safety policies.
• Handle miscellaneous assignments and special projects as assigned by the administrative manager.

Skills

Administrative support

Microsoft Office

Communication skills

Time management

Team collaboration

Education

Associate's degree

Tools

Concur

Job description

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

Ambulatory Care Services is seeking a compassionate, enthusiastic, and self-driven Administrative Assistant to provide operational support to Medical Specialties. This individual will share our priorities which include: high quality medical care, excellent customer service, safety of staff and patients, efficiency, employee satisfaction, stewardship of resources and the ideal experience for our patients, families and employees.

Responsibilities

• ACU Administrative support - Payroll, PTO requests, meeting scheduling and support, manage email groups and troubleshoot various system issues.
• ACU Reports - Process Concur and expense reports, EMR reporting workbench (create, run and maintain reports in collaboration with manager), incident reports, financial reports, progress reports, and other required deliverables.
• ACU Supply management - Supply inventory management and order lab equipment, place orders through Marketsite, review delivery packing slips to ensure accuracy, and review statement of accounts against supply orders.
• ACU HR and physical space management - Assist manager with HR related duties, posts open positions and coordinates interviews, assist with onboarding access and equipment needs in ACUs, assist manager with exam room allocation, assist manager in review of the safety of the physical space, and supporting staff with UMHS safety policies and procedures.
• Miscellaneous - Special assignments, projects and other duties as assigned by the administrative manager.

Required Qualifications

• Associate's degree in health care administration, business administration, or related field or equivalent combination of education and experience.
• 4+ years of related experience.
• Outstanding organizational skills with the ability to prioritize multiple tasks with competing deadlines.
• Ability to do exceptional tracking, problem solving, paying attention to details and providing excellent and timely follow-up.
• Proficiency in Microsoft Office software, as well as other database, e-mail and calendar-keeping software.
• Strong interpersonal skills and ability to successfully work with all levels of faculty and staff.
• Must possess demonstrated ability to take initiative, work independently, prioritize, manage multiple assignments, and follow through on job responsibilities.
• Demonstrates ability to collaborate with others in a team environment, display leadership through problem solving and the initiative to advance knowledge
• Ability to exercise a high level of initiative, discretion and judgment regarding sensitive and confidential matters

Desired Qualifications

• Knowledge of university policies and procedures
• Demonstrated ability to work effectively with individuals and groups from a variety of identities, culture, backgrounds, ideologies, including personal and social identities
• Experience with MiChart (Cadence & Reporting Workbench)

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.